Highlights
Details for the position are as follows: 11 months Contract to start (HIGH Possibility for further extension) Responsibilities: · Responsible for running routine reports and queries from the GPV database tables using SQL when needed · Support computerized system validation testing · Responsible for PV systems Product Dictionary entries and routine maintenance in databases · Product Dictionary updates and new entries · Product Family maintenance · Product Line updates · Responsible for triage tickets for system support · 1st line of support for PV System tickets · Support new user set up in PV Systems · PV Systems set up · Curricula assignments · Mailbox maintenance · Supporting initial login for new users · Support Training coordination for PV User community · New User trainings · Support communication to PV System User community · Front line to User community for system support · Support PV system monitoring and liaise with IT / Vendor to resolve system issues · Case Type Changes? · Supports review of PV Documentation · Support PV Documentation organization and archiving · Supports dashboard maintenance and monitoring · All other duties assigned by Leadership Skills · Experience with GxP computerized systems · Experience with SQL · Well organized; ability to prioritize assigned tasks · Experience working within a team environment · Experience with customer service Education · IT or Business Degree (Associate or Bachelors) · Preferred: Experience with global systems and users #LI-JB1
Numbers & Facts
| Location | St. Joseph, MO |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Website | https://www.thefountaingroup.com/ |
Description
The Fountain Group is currently seeking a Systems Support Specialist (Pharmacovigilance) for a prominent client of ours. This is a Hybrid Role in St Joseph, MO 64506 (3 days Onsite & 2 days Remote / week). Details for the position are as follows:
11 months Contract to start (HIGH Possibility for further extension) Responsibilities: · Responsible for running routine reports and queries from the GPV database tables using SQL when needed · Support computerized system validation testing · Responsible for PV systems Product Dictionary entries and routine maintenance in databases · Product Dictionary updates and new entries · Product Family maintenance · Product Line updates · Responsible for triage tickets for system support · 1st line of support for PV System tickets · Support new user set up in PV Systems · PV Systems set up · Curricula assignments · Mailbox maintenance · Supporting initial login for new users · Support Training coordination for PV User community · New User trainings · Support communication to PV System User community · Front line to User community for system support · Support PV system monitoring and liaise with IT / Vendor to resolve system issues · Case Type Changes? · Product Family verifications? · Supports review of PV Documentation · Support PV Documentation organization and archiving · Supports dashboard maintenance and monitoring · All other duties assigned by Leadership Skills · Experience with GxP computerized systems · Experience with SQL · Well organized; ability to prioritize assigned tasks · Experience working within a team environment · Experience with customer service Education · IT or Business Degree (Associate or Bachelors) · Preferred: Experience with global systems and users #LI-JB1
About Company
The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.