Systems Specialist Senior

Position Details

Posting Summary

College Assoc Provost Enrollment Mgmt Executive Area Provost & VP Academic Affairs Department Registrar's Office

Posting Detail Information

Posting Number S1759P Job Type Full Time, Regular Pay Type Exempt/Salaried Pay Grade H Campus Location WMU-Kalamazoo - Main Campus Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package. Number of Vacancies 1 General Summary

Maintains information technology systems resources for a large department in a distributed computing environment.

Major Duties

• Installs, configures, tests and debugs information technology systems including hardware, software, databases and peripherals.
• Maintains all system documentation.
• Establishes policies and procedures to ensure the reliability and security of the department's information technology resources and compliance with the University's standards.
• Provides training to end users or develops programs or documentation for end-user training. Provides technical support to end-users.
• Recommends new hardware or software to support the department's programs and activities.
• Writes programming code to provide reports and analyses for end-users.
• Participates in University-wide information technology strategic planning teams.
• May hire, train and evaluate performance of staff or student employees.

Minimum Qualifications

• Bachelor's degree in related field from an accredited institution.
• Five years' relevant experience.
• Experience installing and maintaining hardware and software.
• Experience maintaining system documentation.
• Strong interpersonal, written and verbal communication skills.
• Programming experience.
• Applicable industry certification or relevant experience.
• Must be available to provide system maintenance or end-user support outside of normal business hours.

Desired Qualifications Special Instructions to Applicants

• Internal applicants should use the WMU-Internal Application.
• External applicants should use the WMU Application.

Additional Position Information

• Staff Compensation System pay grades and rates are available using the URL below: https://files.wmich.edu/s3fs-public/2026-09/web_final_2026-27_2.pdf
• Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. Access information about the specific benefits available for this position at: https://wmich.edu/hr/benefits-staff

Physical requirements and working conditions

Light work with some physical demands such as continuously lifting or moving materials less than 25 pounds, but rarely more than 25 to 50 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have a bachelor's degree in a related field from an accredited institution?

• Yes

• No

• • Do you have at least five years' relevant experience?

• Yes

• No

• • Do you have experience installing and maintaining hardware and software?

• Yes

• No

• • Do you have experience maintaining system documentation?

• Yes

• No

• • Do you have strong interpersonal, written, and verbal communication skills?

• Yes

• No

• • Do you have programming experience?

• Yes

• No

• • Do you have applicable industry certification or relevant experience?

• yes

• no

• • Are available to provide system maintenance or end-user support outside of normal business hours?

• Yes.

• No.

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• List of References

Optional Documents

• Other