Description
Role: SRE - Observability (Contract-to-Hire)
Location: On-site, Suwanee, GA (first 3-4 months on-site; hybrid possible thereafter based on performance)
Type: Contract-to-hire - full-time conversion expected (base + bonus + RSU eligibility upon conversion)
About the Role Our client is one of the largest data center operators in the world and is in the middle of a major build-out. Their Platform Core Engineering team owns the pipelines, infrastructure-as-code, and automation that support the facility and operational technology (OT) side of the business - the systems that keep data centers running.
We are looking for a hands-on Site Reliability Engineer to accelerate the rollout of the team's observability platform. The immediate mission is clear: get Grafana Alloy agents deployed across every facility endpoint, working alongside the full-time observability product owner, and turn a stack that is currently in staging into a production-grade platform.
This is a builder role, not an administrator role. You will be expected to take ownership, work independently, and ship.
What You'll Do
- Deploy and manage Grafana Alloy agents across all facility endpoints to feed the observability stack
- Build and maintain the configuration pipelines that deliver agent and telemetry configuration to endpoints
- Partner with application and system owners to define what metrics, logs, and traces each agent should capture
- Operate and extend the Grafana observability stack: Loki (logs), Mimir (metrics), Tempo (traces), and Grafana (dashboards and alerting)
- Contribute to the team's broader platform work: CI/CD pipelines, infrastructure-as-code, and automation for field deployments
- Support Kubernetes clusters running on bare metal and managed through SUSE Rancher, in an environment transitioning from VMware to Harvester
- Help bring telemetry from OT and facility systems (PLCs, power and environmental systems) into the platform over local networks
What We're Looking For Required
- 5+ years in SRE, DevOps, platform, or infrastructure engineering roles
- Hands-on experience deploying and managing telemetry/collection agents at scale (Grafana Alloy, Grafana Agent, OpenTelemetry Collector, Prometheus exporters, or similar)
- Experience running Kubernetes on-premises (bare metal or VMware), not just managed cloud offerings
- Solid infrastructure-as-code and automation skills (e.g., Ansible, Terraform, Helm, GitOps tooling) with a scripting language such as Python, Go, or Bash
- Demonstrated ability to take a project from stalled to shipped with minimal direction
- Able to work on-site in Suwanee, GA for the first 3-4 months
Strongly Preferred
- Direct experience with the Grafana stack: Loki, Mimir, Tempo, and Grafana
- SUSE Rancher and/or Harvester experience
- Experience collecting telemetry from industrial or OT systems (SNMP, Modbus, PLCs, BMS/DCIM platforms)
- Background in data center, utility, manufacturing, or other facility-heavy environments
Nice to Have
- Exposure to Azure and/or AWS in a hybrid environment
- Experience defining SLOs, alerting standards, and on-call practices for a platform team