Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Numbers & Facts
Location
New Orleans, Louisiana
Description
Essential Job Functions
Analysis of non-reporting and underperforming PV systems
Utilization of SalesForce and work order creation
Investigation of systems to determine production issue reason
Data analysis
Data Correction
Development, implementation, and analysis of reports through software platforms
Cross departmental communication and investigation to support service necessary to fix known production issues
Work with vendors to identify new process to become more efficient
Support field techs with information to problem solve
Work with Customer care to assist in case closures
On occasion direct customer communication to explain system production
Essential Job Functions
Analysis of non-reporting and underperforming PV systems
Utilization of SalesForce and work order creation
Investigation of systems to determine production issue reason
Data analysis
Data Correction
Development, implementation, and analysis of reports through software platforms
Cross departmental communication and investigation to support service necessary to fix known production issues
Work with vendors to identify new process to become more efficient
Support field techs with information to problem solve
Work with Customer care to assist in case closures
On occasion direct customer communication to explain system production
Competencies
Excellent communication skills
Able to work independently and prioritize work load
Ability to juggle many projects with changing priorities
Ability to adapt in a fast paced, changing environment
Ability to analyze data
Team player attitude a MUST!
Ability to follow management direction and take constructive feedback
Education/Experience
Bachelor’s degree preferred but not required
Knowledge of solar power energy field is preferred
Must be proficient in Microsoft Office (Excel and Power Point)
Excellent written and verbal communication skills required
Must be self-directed
Salesforce experience is a plus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Skills & Requirements
Competencies
Excellent communication skills
Able to work independently and prioritize work load
Ability to juggle many projects with changing priorities
Ability to adapt in a fast paced, changing environment
Ability to analyze data
Team player attitude a MUST!
Ability to follow management direction and take constructive feedback
Education/Experience
Bachelor’s degree preferred but not required
Knowledge of solar power energy field is preferred
Must be proficient in Microsoft Office (Excel and Power Point)
Excellent written and verbal communication skills required
Must be self-directed
Salesforce experience is a plus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.