| Location | Annapolis Junction, MD |
Responsibilities: of the Systems Field Support Engineer: • Troubleshoot, diagnose, and resolve complex Oracle and Sun systems hardware, firmware, and software issues in classified production environments. • Perform installation, maintenance, upgrades, and break/fix support for Oracle/Sun servers, storage systems, and related infrastructure. • Analyze system logs, hardware diagnostics, and performance metrics to identify root causes and implement corrective actions. • Collaborate with engineering, network, and operations teams to ensure system availability, reliability, and security compliance. • Support system patching, firmware updates, and lifecycle management activities while maintaining operational continuity. Qualifications: of the Systems Field Support Engineer: • Active TS/SCI clearance with Full Scope Polygraph (FSP) required. • 5+ years of experience supporting Oracle and Sun systems in enterprise or government environments. • Strong expertise troubleshooting Oracle/Sun hardware, firmware, operating systems, and storage platforms. • Experience with system administration, performance tuning, and infrastructure support within Linux/UNIX environments. • Excellent analytical, communication, and customer support skills with the ability to work independently onsite.