Systems Field Support Engineer - TS/SCI FSP

Zp Group Llc

  • Annapolis Junction, MD
  • 6 days ago

    Highlights

    Responsibilities: of the Systems Field Support Engineer: • Troubleshoot, diagnose, and resolve complex Oracle and Sun systems hardware, firmware, and software issues in classified production environments. • Perform installation, maintenance, upgrades, and break/fix support for Oracle/Sun servers, storage systems, and related infrastructure.

    Numbers & Facts

    LocationAnnapolis Junction, MD

    Description

    Responsibilities: of the Systems Field Support Engineer: • Troubleshoot, diagnose, and resolve complex Oracle and Sun systems hardware, firmware, and software issues in classified production environments. • Perform installation, maintenance, upgrades, and break/fix support for Oracle/Sun servers, storage systems, and related infrastructure. • Analyze system logs, hardware diagnostics, and performance metrics to identify root causes and implement corrective actions. • Collaborate with engineering, network, and operations teams to ensure system availability, reliability, and security compliance. • Support system patching, firmware updates, and lifecycle management activities while maintaining operational continuity. Qualifications: of the Systems Field Support Engineer: • Active TS/SCI clearance with Full Scope Polygraph (FSP) required. • 5+ years of experience supporting Oracle and Sun systems in enterprise or government environments. • Strong expertise troubleshooting Oracle/Sun hardware, firmware, operating systems, and storage platforms. • Experience with system administration, performance tuning, and infrastructure support within Linux/UNIX environments. • Excellent analytical, communication, and customer support skills with the ability to work independently onsite.

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