POSITION SUMMARY
Provides day-to-today corporate system administration and engineering support for the organization's computer and network systems.
ROLE AND RESPONSIBILITIES
- Ensures sound integration, data, security, and business architecture design throughout all stages within the capability (platform) lifecycle
- Leads the implementation of information security requirements
- Leads design and development of proof-of-concepts or minimum viable products as well as architecture design and technology evaluation
artifacts
- Drive reuse of common services defined by enterprise architecture standards
- Provides oversight and governance of technology standards and frameworks for assigned systems and platforms
- Participates in development of Enterprise Engineering and Architecture Standards and Practices as required
- Establishes the technical framework for the capability (platform) strategy and lifecycle
- Works with the capability (platform) manager to define business-value based objectives and user stories for upcoming sprints
- Develops innovative solutions, taking into consideration performance, scalability, and availability with realistic implementation schedules
- Drives continuous improvements of implementation methodology and service offerings based on customer/employe experiences
- Works with developers, administrators, and support staff to analyze incident trends & underlying system problems to identify incremental
improvement of opportunities that support/drive key business value drivers
- Follows IT Disaster Recovery policy and standards
- Responsible for the lifecycle management of Windows OS, ensuring a practical approach to maintaining a common version of software
across all desktops in the environment
- Architects and implements modern desktop and mobile device management solutions using Windows 10, MEM (ConfigMgr and Intune)
- Designs, develops, and implements modern security solutions leveraging Microsoft Defender ATP, Intune, OMS and Device Health
- Supports, diagnoses, and troubleshoots technical IT issues as they arise
- Assists in identifying and resolving applications and operating system issues that hinder user productivity
- Maintains regular and predictable attendance
- Performs general clerical duties and special projects as needed
PREFERRED SKILLS
- Communicates effectively with strong interpersonal skills
- Demonstrates effective leadership
- Solves problems and makes decisions independently and proactively
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's degree; and/or two to three years of related working experience
PHYSICAL REQUIREMENTS
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 25 pounds at a time
Monday - Friday: 8-5