Systems Engineer

Systems Engineer | Novi, MI

Regular Employee | Salary Exempt | $0.00 - 0.00

What you'll do:

IT Systems Engineer position is responsible to provide advanced support and perform routine maintenance on company's IT servers, security, email, backup, and disaster recovery services. Identify processes, procedures, scripting, or other methodologies whereby manual work may be simplified, structured, or replaced by automation. Provide expert technical support for desktop and server issues. Ensure that all IT services are properly maintained and upgraded, including anti-virus, backups, imaging, and patching, along with software product life cycle management and operating system deployment.

JOB RESPONSIBILITIES:

• Install, configure, automate:

Microsoft 365 / Office 365 (platform support, licensing and billing administration)

SharePoint administration (structure, storage, permissions, optimization)

Microsoft Teams administration and support

• Work with Azure infrastructure by:

reviewing the environment and identifying improvement opportunities

discussing cost or performance optimization

• Ability to foresee potential issues and ensure the highest level of system availability by:

monitoring existing systems for abnormal operating conditions

reviewing event log events, up/down status, and error conditions where applicable

identifying gaps in the current environment and recommending improvements

• Ability to work with developers or stakeholders on integrations and implement system improvements or fixes.
• Provide custom scripting or automation to increase system efficiency, including support process improvements and documentation updates.
• Monitor existing systems for abnormal operating conditions:

event log events

up/down status

error conditions

• Solve reported issues by testing, evaluating, and troubleshooting:

Microsoft platform components (M365, SharePoint, Teams)

Azure infrastructure and related environment changes

hardware/software/applications when applicable

• Provide technical assistance to IT service desk support staff and junior engineers.
• Implement security, systems, and redundant backup practices to maintain the environment.
• Liaise with vendors, associates, and other IT personnel for problem resolution.
• Assist in the definition or modification of hardware, software, or environmental standards as required.
• Work with both On-Premises and Cloud/Platform as a Service environments where applicable (Azure and related platform services).
• Provide Microsoft platform support for application environments, including both COTS and custom/internal applications.
• Support documentation standards and maintain repeatable operational procedures: SOPs and support documentation

process documentation and implementation notes

• Participate in scheduled after-hours rotation approximately one week out of every eight weeks.

What you need to be successful:

• Bachelor's Degree in Information Technology, Computer Engineering, or related field
• Demonstrated prior experience as either a systems administrator or junior systems engineer, required
• 7 + years' experience in system engineering or IT support, required
• System Center Configuration Manager (SCCM) and Intune experience is desired
• Office 365 administration experience, including application licensing and billing.
• SharePoint administration experience, including structure, storage, permissions, support, and optimization.
• Microsoft Teams administration and support experience.
• Azure infrastructure experience, including reviewing an environment and recommending improvement opportunities (including cost/performance considerations).
• Experience supporting both commercial off-the-shelf (COTS) applications and custom/internal applications.
• Strong written and verbal communication skills, including demonstrated ability to document processes and explain technical recommendations.
• Strong documentation mindset-able to create processes, standard operating procedures, and repeatable support documentation.
• Comfortable operating independently with minimal direction and able to assess current-state environments and recommend improvements.

Why Aebi Schmidt Group?

Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.

• Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
• Financial Security: 401(k) with match, Disability, Life Insurance
• Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care

At Aebi Schmidt Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference!

Who we are:

The Aebi Schmidt Group is a global leader in intelligent solutions for customers who care for clean and safe infrastructure and cultivate challenging grounds.

At Aebi Schmidt USA, we are proud to offer a wide range of high-quality products designed specifically for your unique needs. Our global product brands bring you an exceptional variety of equipment for both summer and winter maintenance, airport operations, and agricultural technology. From sweepers and trailers to spreaders and snowplows, we have the equipment you need to tackle any challenge. Our dedicated workforce is committed to helping you achieve economic, safe, and efficient solutions that improve your performance and overcome any obstacle.

Our mission at Aebi Schmidt Group is to go beyond individual projects and strive for total solutions. We believe in providing you with comprehensive and integrated systems that enable efficient and effective operations. Whether you're behind the wheel of a snowplow truck in winter, cleaning the streets in summer, keeping airport runways clear, or hauling rental equipment on a trailer, we have a custom solution to help you overcome any challenge that the environment might throw at you.

Equal Employment Opportunity (EEO)

Aebi Schmidt Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@aebi-schmidt.com.

Aebi Schmidt Group is an E-Verify Employer

Aebi Schmidt Group uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.