Systems Engineer III-Dallas/Tampa/Fort Wayne

Systems Engineer III

Location: Dallas, TX, OR Tampa, FL, OR Fort Wayne, IN Duration: 3 Months (Possible Extension)

The System Engineer III is part of a diverse team within the Enterprise Technology Operations Org. You will work on the design, planning, implementation, and support of our OnPrem and Cloud based computer infrastructure and application ecosystem. Ensuring the highest levels of availability, performance, and security.

Duties/Responsibilities:

• Performs moderately advanced technological systems support, maintenance, and testing for proper upkeep of systems.
• May troubleshoot and resolve moderately complex system hardware, software, and network failures and conflicts.
• Performs installation, configurations, maintenance, and troubleshooting of Windows based environments and related infrastructure.
• Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
• Ability to perform preventive maintenance on systems software, applications, hardware, networking, and communications.
• Knowledge of current technological developments/trends in area of expertise. (examples)
• Ability to provide clear handoff and instructions to outsourced resources.
• Proactively ensures the highest levels of systems and infrastructure availability.
• Effectively prioritize and manage several open issues at one time.
• Acts as a team lead to System Engineer I and System Engineer II.
• Develop and maintain useful documentation for application or infrastructure procedures.
• Contribute to continual improvement by suggesting changes/efficiencies to standards and automation.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Extensive knowledge of Windows operating system internals, system manager tools; account/file maintenance; user level commands and utilities.
• Experience as an AD domain admin.
• Experience with on premise or cloud enterprise infrastructure design and support.
• Experience using and managing SCCM.
• Comfortable working within virtualized environments like VMware.
• Solid networking knowledge.
• Properly escalate unresolved issues to appropriate internal teams
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.

Education and Experience:

• Bachelor's degree in computer science or related field preferred.
• Experience with change control policies and submitting thorough records for approval.
• Solid understanding of security and performance best practices.

Preferred Certifications:

• Cisco Certified Network Associate (CCNA)
• Amazon Web Services (AWS) Cloud Practitioner
• Certified cloud security professional (CCSP)
• Microsoft 365 Fundamentals
• Microsoft Technology Associate (MTA).