Biotech and Pharmaceutical, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Data Quality, Data Recovery, Documentation Standards, Firewalls, Food Production, Food and Beverage Industry, Hardware Repair, Health Maintenance, Healthcare, IT Requirements, Identify Issues, Maintain Compliance, Manufacturing, Medical Equipment, Microsoft Windows Operating System, Network Administration/Management, Network Configuration Management, Network Routers, Network Switching, Network System Hardware, Problem Solving Skills, Production Support, Systems Administration/Management, Systems Engineering, Technical Support
Systems Engineer
Location: Clayton, NC (On-site)
Pay: $40.00 - $55.00 per hour (Commensurate with experience)
Benefits: Comprehensive Healthcare Package
Job Overview
We are seeking a skilled Systems Engineer to join our team in Clayton, NC. This is a critical, on-site role responsible for maintaining the health, security, and efficiency of our network and server infrastructure. You will provide Tier 1-2 support across a variety of platforms, with a specific focus on ensuring the stability of our manufacturing environment's virtual servers and backup systems. The ideal candidate is a proactive problem-solver who thrives in technical troubleshooting and understands the precision required when working within a regulated environment.
Core Responsibilities
- Network Infrastructure: Install, troubleshoot, and resolve issues related to switches, routers, and firewalls to ensure maximum uptime.
- Server Administration: Provide Tier 1-2 administration for on-site Windows-based virtual servers.
- Data Integrity: Manage and support backup and restore processes, specifically tailored to the needs of a manufacturing setting.
- Tier 1-2 Support: Act as a point of escalation for network and server-related technical issues, diagnosing problems and implementing effective solutions.
- Compliance: Maintain documentation and operational standards consistent with a regulated industry.
Required Qualifications
- Certification: Active CCNA or CCNP certification is required
- Technical Experience: Proven experience installing, diagnosing, and repairing network hardware (switches, routers, firewalls).
- Server Expertise: Hands-on experience supporting Windows-based virtual server environments.
- Problem-Solving: Strong ability to troubleshoot complex technical issues under pressure.
Preferred Skills
- Industry Background: Previous experience working within a regulated environment (e.g., pharmaceutical, medical device, or food/beverage manufacturing).
- Manufacturing IT: Familiarity with the unique requirements of IT support in a production/plant floor environment.