Systems Engineer 2

As a member of the Technology Team in Prescott, Arizona, the Systems Engineer provides onsite and first-level phone and in-person technical support to clinicians, operational staff, internal employees, and support partners.

The role focuses on installing, configuring, maintaining, and troubleshooting desktops, laptops, mobile devices, operating systems, business applications, peripherals, telecommunications, and basic network connectivity. Responsibilities include workstation provisioning, imaging, deployment, software upgrades, patching, user access administration, and telecommunications moves, adds, and changes (MAC work).

The engineer performs routine systems administration, monitors system performance, supports backups and recovery activities, and resolves standard technical incidents. Working with minimal to moderate guidance, the engineer documents resolutions, escalates complex issues, and collaborates with cross-functional teams to maintain service reliability.

In this patient-centered healthcare environment, the engineer delivers exceptional customer service with empathy, urgency, and professionalism, helping clinicians and caregivers maintain safe, efficient, and high-quality patient care.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.