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Systems Engineer 2

Sunrise Systems Inc

  • Austin, TX
  • 16 days ago

    Highlights

    Person will be responsible for going through a ticketing system to check tickets that come in during the individuals working hours: debugging SW and HW problems root causing and fixing said issue. As well, person should be able to monitor the lab/data-center for any issues such as power outages, network outages, liquid cooling leaks, etc.

    Numbers & Facts

    LocationAustin, TX
    IndustryStaffing/Employment Agencies
    Company Size100 to 499 employees
    Year Founded1990
    Websitehttp://www.sunrisesys.com/

    Description

    Description: External Title: Systems Design Engineer

    1st Shift - roughly 8am-5pm.

    12 months contract

    14219 Tandem Blvd, Austin, TX 78728

    Austin TX

    Candidate will work onsite at a Cirrascale location (off of Wells Branch/Loop 1).

    Travel flexibility is required between AMD labs/facility.

    Potential travel requested, even international

    Will also require some overtime.

    The Role

    Data Center Platform Engineering Group (DPEG) is looking for on-site (mandatory) 1st shift Systems Design Engineer that can work complex issues/problems as they arise in the lab or Data Center. Person will be responsible for going through a ticketing system to check tickets that come in during the individuals working hours: debugging SW and HW problems root causing and fixing said issue. As well, person should be able to monitor the lab/data-center for any issues such as power outages, network outages, liquid cooling leaks, etc... Person should have the ability to physically install and replace hardware, debug FW and OS issues especially related to GPUs. Knowledge of Data Center systems that have CPU and GPUs - role requires individual to be technician and engineer.

    Key Responsibilities:

    • Work issues through a JIRA ticket
    • Debug platforms/systems; work ticketing system to ensure priority items are getting attention
    • Communicate clearly in tickets to explain the current state of an issue or systems
    • Take direction from leaders based on priority needs of the business
    • Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication
    • Drive continuous improvement within the organization

    Essential Attributes:

    • Self driven expertise in debugging problems and root causing issues
    • Ability to quickly understand and apply specific details to tickets
    • Strong communication skills and ability to work well as part of a team
    • Proven track record of working in a Data Center on complex systems
    • Knowledge in JIRA, scripting, Debug methodologies (BMC, BIOS, GPU)
    • Linux skills w/ ability to do run given automated scripts, look at logs, give updates
    • Experience working and communicating with OEM partners and vendors

    Desirable Attributes:

    • System level debug methodologies
    • Proficiency with all standard hardware lab equipment (dediprog, scopes, forklifts, lift tools)

    Preferred Experience for Design Reliability Engineer:

    • Strong analytical and problem-solving skills.
    • Proven ability to lead teams and drive issues to resolution.
    • Excellent verbal and written communication skills.

    About Company

    Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

    We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

    Our collective business experience spans over two and a half decades and ranges from:

    • Business, management, and technical fields
    • Information technology consulting and software solutions.
    • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
    • Motivating technology staff and establishing partnerships with Fortune 500 companies

    Sunrise Systems has a vast range of competence in:

    • Design, development, and support of cloud-based solutions from simple to highly complexed
    • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
    • Data processing and data migration
    • Application re-engineering and platform migration
    • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.

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