Systems Configuration Specialist - DS

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

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Systems Configuration Specialist - DS

PRIMARY PURPOSE: To assist in managing implementation of existing technology platforms, including JURIS, iVOS, IFN, SIR, and other ancillary applications needed for new client start-ups.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Works under the direction and guidance of the Implementation Manager and client to identify necessary technology components for new programs.
• Assists in developing and preparing information necessary for setup of appropriate systems to include: JURIS parameters, structure and policy setup; Disability parameters; FMLA and Leave parameters; Benefit Plan matrix setup; Call Center setup including dissemination matrix; iVOS parameters; SIR imaging; viaOne Product Suite and OSHA; and additional ancillary or systems needed for the specified project.
• Works under the direction and guidance of the Implementation Manager to engage project manager for custom projects.
• Assists in transitioning programs to Client Support Services (CSS) after implementation for ongoing maintenance.
• Coordinates reverse implementation of systems technology (to include all systems listed above) upon loss of client.
• Communicates activity progress to involved parties.
• Coordinates reverse implementation of systems technology (to include all systems listed above) upon loss of client.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree or equivalent from an accredited college or university preferred. Major in business administration, statistics, information technology or quantitative analysis preferred.

Experience

Four (4) years of insurance-related experience required (i.e. claims management, managed care).

Skills & Knowledge

• Strong project management skills
• Strong statistical analysis skills
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.