Systems Business Analyst 3 4P/839

Job Summary

We are seeking an experienced Systems Business Analyst III with extensive field experience in HVAC systems, technical training, troubleshooting, and system performance analysis.

This role will support the development and delivery of hands-on HVAC training programs while helping students and field personnel understand installation, diagnostics, servicing procedures, and safe work practices. The ideal candidate will have strong technical knowledge of residential HVAC systems and proven experience creating and delivering technical training materials.

Key Responsibilities

• Design and develop HVAC course materials, including:

  • Instructor guides

  • Participant guides

  • Handouts

  • Job aids

• Prepare for and deliver classroom and hands-on technical training.

• Coordinate, instruct, and evaluate performance-based HVAC training.

• Assist students with system performance analysis, troubleshooting, and servicing.

• Provide technical instruction in:

  • Refrigeration systems

  • Electrical systems

  • Air distribution systems

  • HVAC diagnostics

• Promote quality HVAC installation and service practices.

• Demonstrate and reinforce safe work practices in all training and service activities.

• Support multiple training and technical assignments simultaneously.

• Work collaboratively with internal teams and technical personnel.

Required Qualifications

• Extensive field experience in HVAC installation, service, troubleshooting, and performance analysis.

• State of Alabama Contractor’s Certification – Active or Inactive – required.

• Strong knowledge of:

  • Air distribution

  • Refrigeration theory and systems

  • Electrical theory and circuitry

  • HVAC system installation and servicing

  • Electrical schematics and wiring

  • Electrical codes

  • Solid-state devices

  • Psychrometrics and enthalpy

  • Refrigeration piping

  • Refrigerant evacuation procedures

  • Heat transfer and thermal building construction

  • Residential load calculations

  • Residential duct design

  • Duct board fabrication and installation

• Strong troubleshooting and diagnostic skills.

• Excellent verbal and written communication skills.

• Experience developing and delivering classroom training.

• Ability to work effectively on multiple assignments and priorities.

• Strong commitment to workplace safety.

Preferred Experience

• Extensive hands-on residential HVAC field experience.

• Experience teaching technicians or field personnel.

• Experience developing technical training programs and instructional materials.

• Strong customer relations skills.

• Familiarity with computer graphics used for training or technical documentation.

Key Skills

HVAC | HVAC Training | Refrigeration | Electrical Systems | Air Distribution | HVAC Troubleshooting | Residential Load Calculations | Duct Design | Psychrometrics | Electrical Schematics | Technical Training | Instructor-Led Training | Safety | Customer Relations