
Senior ServiceNow Developer / Architect Genesis10
- $80–$90 Per Hour
- Temporary
- Contractor
- Full-time
| Location | Albany, NY |
| Salary | $63.80–$68.80 Per Hour |
Provide a short description of the Position: Act as Expert Systems Architect and L3 Technical Support working for NYS Information Technology Services on behalf of the NYS Department of Transportation to fulfill the duties as described below.
Provide a list of the day-to-day tasks to be performed by the Selected Candidate: Duties include but not limited to the following: 1.Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies. 2. Troubleshoot and resolve OS configuration, Stealth COI s, storage and networking of Agency Commercial off the - shelf (COTS) business applications. 3.Work with COTS Vendors and Agency business areas for COTS installation, configuration and testing. 4. Troubleshoot and resolve issues with Commercial off the - shelf business software (COTS) including performance tuning, log analysis and security. 5.Review the systems architecture currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions, upgrades, replacements working with technical staff to recommend solutions to improve it. 6.Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation including installation, configuration and testing. 7.Recommend and implement system enhancements that will improve the performance and reliability of the systems. 8.Provide mentoring and guidance to other Transportation Portfolio Architecture team members; 9.Provide L3 Technical support for an enterprise-level distributed MS Windows server environment including Stealth COIs and storage and networking of Agency/business COTS business applications. 10.Analyze implemented systems and identify problems, evaluate data and defined problems, document data on COTS including performance tuning, log analysis and security
11.Script repetitive management tasks such as application data processing, workstation and server maintenance using PowerShell; and, Active Directory maintenance and modification. 12.Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.

