Systems Analyst

Job Summary:
A leading manufacturer of high-performance composites for aerospace, defense, and automotive applications is seeking an experienced Systems Analyst to support its manufacturing operations. This role will oversee the administration, maintenance, and enhancement of the Epicor Kinetic ERP system, ensuring it effectively meets business and operational needs. The ideal candidate will have a strong background in manufacturing systems, user support, and ERP system optimization.

Key Responsibilities:
ERP System Administration:

• Manage and maintain the Epicor Kinetic ERP system, ensuring system reliability and performance.
• Handle user management, security configurations, Windows server maintenance, SQL server management, and software upgrades.
• Ensure system updates align with business objectives and compliance requirements.

User Support & Training:

• Provide end-user training and technical support to optimize system usage.
• Troubleshoot system issues and implement solutions to improve efficiency.
• Document system configurations, processes, and user guidelines.

System Customization & Reporting:

• Develop system enhancements and customizations to align with business needs.
• Create and maintain reports using Business Activity Queries (BAQs), SSRS, and other reporting tools.
• Ensure data integrity and accuracy for business decision-making.

Compliance & Security:

• Assign and manage user roles and permissions to control data access.
• Conduct system audits to ensure compliance with security protocols and regulatory requirements.

Qualifications:
Required:

• Minimum 5 years of experience in a manufacturing environment with a strong understanding of production processes and ERP systems.
• At least 5 years of hands-on experience with Epicor ERP systems (preferably Epicor Kinetic) and related tools such as QuickShip, BarTender, ECM, DMT, BPMs, BAQs, and Dashboards.
• Strong analytical and problem-solving skills with a track record of troubleshooting technical issues.

Preferred:

• Masters degree in Information Technology, Computer Science, or a related field.
• Experience with compliance-related modules such as Creative A&D.
• Residency in or near the Triad NC area.

Reporting Structure:

• Reports directly to the IT Director.
• No direct supervisory responsibilities.

Compensation & Benefits:

• Competitive salary based on experience.
• Comprehensive benefits package including medical, dental, life, and disability insurance.
• 401(k) retirement plan with a 4% company match.

Qualified candidates must be U.S. citizens and eligible to obtain a Secret Security Clearance. This position offers an opportunity to work in a dynamic, high-tech environment with cutting-edge manufacturing technologies.