Systems Analyst 3

Ampcus Incorporated

Austin, TX
30+ days ago

Highlights

The strongest candidates will have extensive Texas public-sector ERP experience, deep PeopleSoft HCM expertise, strong HR/Payroll functional knowledge, advanced technical troubleshooting skills, statewide agency support experience, and a proven track record managing complex operational support, compliance, security, and fiscal-year processes in a large multi-agency environment. A Texas state government agency is seeking two senior-level Systems Analyst 3 consultants to support a statewide Enterprise Resource Planning (ERP) environment.

Numbers & Facts

Location	Austin, TX
Industry	Staffing/Employment Agencies
Company Size	500 to 999 employees
Website	http://www.ampcus.com

Description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Systems Analyst 3

Location(s): Austin, TX

Position Overview
A Texas state government agency is seeking two senior-level Systems Analyst 3 consultants to support a statewide Enterprise Resource Planning (ERP) environment. The role focuses on functional and technical support of a PeopleSoft HCM 9.2-based HR/Payroll system serving numerous state agencies.

Candidates will provide advanced Level 2 support, system configuration, incident management, security oversight, compliance support, project coordination, and functional leadership.

Key Responsibilities

Serve as a senior functional and technical analyst supporting statewide HR/Payroll ERP operations.
Provide advanced Level 2 support for high-profile agencies.
Perform intake assessment, issue triage, troubleshooting, root-cause analysis, and incident resolution.
Analyze logs, reproduce issues, and investigate integration, database, and configuration problems.
Configure and maintain PeopleSoft HR/Payroll modules.
Support Workforce Administration, Payroll Interface, Commitment Accounting, Time and Labor, TAM/CG, and security administration.
Ensure compliance with state policies, federal labor laws, and FMLA requirements.
Create and review Functional Design Documents (FDDs).
Support integrations, APIs, middleware, and interface troubleshooting.
Monitor system performance, batch processing, scheduled jobs, and operational health.
Maintain security controls, including multi-tenant ERP security requirements.
Participate in fiscal year-end, calendar year-end, legislative updates, federal mandates, and major system initiatives.
Coordinate with agencies, vendors, policy teams, technical teams, and managed services providers.
Participate in disaster recovery testing, upgrade testing, audits, and major incident management activities.
Deliver presentations to executive leadership, user groups, and steering committees.
Provide training, mentoring, and cross-training for junior analysts.
Ensure all digital content complies with WCAG 2.1 accessibility standards.

Technical Environment

Oracle PeopleSoft HCM 9.2
Application Designer
Integration Broker
REST/SOAP Web Services
SQL
SQR
BI Publisher
SAP Business Objects
Approval Workflow Engine (AWE)
PeopleSoft Update Manager (PUM)
Change Assistant
Fluid UI
Elasticsearch/Search Framework
ServiceNow
BOSSDesk
NIST Security Framework
ITIL-based Service Management

Required Qualifications
Domain Expertise

15+ years of Texas state policy knowledge.
15+ years of federal labor law expertise.
10+ years supporting PeopleSoft HCM 9.2 CAPPS HR/Payroll environments.
10+ years supporting large statewide agency networks (30+ agencies).
8+ years serving as an FMLA configuration and compliance SME.

Technical Experience

15+ years with Application Designer, Integration Broker, SQL, SQR, BI Publisher, SAP Business Objects, and related tools.
12+ years performing PeopleSoft system configuration.
12+ years supporting batch processing and job scheduling.
12+ years applying security best practices, NIST standards, and multi-tenant ERP security.
10+ years supporting PUM, Fluid UI, and Elasticsearch.
8+ years managing Approval Workflow Engine (AWE).

Operations & Support

10+ years providing Tier 2 support in environments utilizing Tier 3 managed services.
10+ years handling Priority 1 and Priority 2 incidents.
10+ years participating in disaster recovery exercises.
10+ years supporting fiscal year-end processes at a statewide level.
10+ years performing CAPPS/SPRS synchronization activities using SQL.

Leadership & Project Experience

10+ years strategic planning and roadmap development.
10+ years functional project management.
10+ years executive presentation experience.
10+ years audit and open records support.
10+ years vendor management and contract compliance oversight.

Compliance & Accessibility

8+ years preparing WCAG 2.1-compliant materials.
3+ years applying ITIL principles and practices.

Preferred Qualifications

Experience supporting legacy statewide financial systems.
Additional production support experience within statewide financial operations environments.

Ideal Candidate Profile
The strongest candidates will have extensive Texas public-sector ERP experience, deep PeopleSoft HCM expertise, strong HR/Payroll functional knowledge, advanced technical troubleshooting skills, statewide agency support experience, and a proven track record managing complex operational support, compliance, security, and fiscal-year processes in a large multi-agency environment. This position appears highly specialized toward professionals with prior CAPPS and Texas state government ERP experience.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About Company

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted" that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI