Systems Analyst 3

Ampcus Incorporated

Austin, TX

JOB DETAILS
SKILLS
Architectural Services, Best Practices, Business Analysis, Business Processes, Business Services, Code Reviews, Coding Standards, Consulting, Contract Analysis, Contract Requirements, Customer Support/Service, Data Analysis, Data Management, Data Quality, Design Evaluation, Disaster Recovery, Documentation, ERP (Enterprise Resource Planning), Enterprise Applications, Finance Software, Financial Management, Financial Systems, Functional Testing, Hyperion SQR, IP (Internet Protocol), IT Procurement, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Information/Data Security (InfoSec), Knowledge Management, Knowledge Repositories, Maintain Compliance, Maintenance Services, Operational Audit, Operational Support, Operations Management, Oracle 11i, Oracle Database, PS Query, Payroll Software/Services, Peoplesoft, Peoplesoft PeopleTools, Peoplesoft Peoplecode, Performance Analysis, Presentation/Verbal Skills, Procedure Development, Process Analysis, Production Control, Production Support, Production Systems, Project/Program Management, Quality Management, Regulatory Compliance, Requirements Management, SQL (Structured Query Language), Security Analysis, Security Compliance, Software Administration, Software Design, Software Development Lifecycle (SDLC), State Government, Strategic Planning, System Test, Systems Administration/Management, Systems Analysis, Technical Consulting, Technical Leadership, Technical Presentation, Technical Support, Technical Writing, Technical/Engineering Design, Test Case, Test Plan/Schedule, Test Scenario, Testing, User Groups, Vendor/Supplier Management, Web Content Accessibility Guidelines (WCAG)
LOCATION
Austin, TX
POSTED
11 days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: Systems Analyst 3

Location(s): Austin, TX


Overview
A state government agency is seeking a senior Systems Analyst 3 to support a statewide ERP and fiscal management program. This role supports enterprise financial, HR/payroll, and ancillary systems, with responsibilities spanning technical oversight, production support, service management, compliance, security, and vendor coordination.

Key Responsibilities

  • Provide senior-level technical consulting and support for enterprise ERP systems and statewide fiscal applications.
  • Ensure CAPPS requirements, development activities, testing, and deployments comply with established procedures, coding standards, and SDLC methodologies.
  • Review and validate functional designs, technical specifications, and integration documentation.
  • Analyze business processes and system workflows to evaluate ERP design effectiveness and alignment with business requirements.
  • Identify technical gaps, integration dependencies, architectural risks, and potential system impacts.
  • Develop technical scenarios and test cases to validate application functionality and system behavior.
  • Assess performance, security, scalability, accessibility, and data quality impacts of proposed solutions.
  • Review developed code and migration activities to ensure compliance with agency standards and requirements.
  • Ensure all digital products and content comply with WCAG 2.1 accessibility standards.
  • Administer and support the BOSSDesk service desk platform, including configuration, maintenance, troubleshooting, integrations, monitoring, reporting, and documentation.
  • Maintain an ITIL-compliant service management environment and support continuous service improvement initiatives.
  • Provide Level 2 Service Desk support for complex incidents, service requests, and technical issues.
  • Troubleshoot interface issues, IP whitelisting requests, EFT connectivity problems, transfer file issues, batch processing failures, and related technical challenges.
  • Collaborate with managed services vendors responsible for Level 3 support and escalation activities.
  • Support CAPPS Hub Program compliance activities, baseline management, and quarterly attestations.
  • Participate in Major Incident Management processes for Priority 1 and Priority 2 incidents.
  • Participate in Disaster Recovery testing and system upgrade testing activities.
  • Develop, implement, and maintain information security controls and safeguards.
  • Participate in annual SOC-1 audit activities and ensure compliance with security, confidentiality, privacy, and processing integrity requirements.
  • Create technical documentation and maintain knowledge management repositories.
  • Perform data analysis and prepare operational and management reports.
  • Deliver presentations and technical briefings to stakeholders and user groups.
  • Perform technical project management activities and support strategic planning initiatives.
  • Hold vendors accountable for contractual obligations and service commitments.
  • Perform other related duties as assigned.

Required Qualifications

  • 10+ years of experience working directly for or supporting Texas state government agencies.
  • 10+ years of experience supporting enterprise application systems.
  • 10+ years of experience creating and managing strategic technology roadmaps.
  • 10+ years of experience preparing and delivering executive-level presentations.
  • 10+ years of technical project management experience.
  • 10+ years of experience interpreting contracts and enforcing vendor compliance with contractual requirements.
  • 10+ years of experience with data integration, data quality management, and SDLC methodologies.
  • 10+ years of technical experience with PeopleSoft FSCM 9.2 or HCM 9.2.
  • 10+ years of experience with PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, and Application Engine.
  • 10+ years of experience with Oracle Database 11g or higher.
  • 10+ years of experience supporting CAPPS Central production and deployment activities across large multi-agency environments.
  • 8+ years of experience with IT Service Desk operations and ITIL frameworks.
  • 3+ years of experience supporting BOSSDesk or a comparable ITIL-compliant service desk platform.

Preferred Qualifications

  • 10+ years of experience applying software and hardware management best practices.
  • 10+ years of experience supporting statewide financial systems in production environments.
  • 10+ years of experience developing technical specifications for IT procurements.

Key Technologies

  • CAPPS
  • PeopleSoft FSCM 9.2
  • PeopleSoft HCM 9.2
  • PeopleTools
  • PeopleCode
  • Application Designer
  • SQL
  • Oracle Database
  • PS Query
  • SQR
  • Application Engine
  • BOSSDesk
  • ITIL / ITSM
  • ERP Systems
  • WCAG 2.1 Accessibility Standards

Ideal Candidate
A highly experienced ERP and enterprise applications professional with extensive Texas public-sector experience, deep PeopleSoft expertise, strong service management and vendor oversight capabilities, and a proven record supporting large-scale statewide financial and HR/payroll systems. The ideal candidate combines technical leadership, operational support expertise, compliance awareness, and strategic planning skills.


Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com