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Systems Analyst- 181527

PeopleSERVE, Inc.

  • Boston, MA
  • 25 days ago

    Highlights

    Bachelor's degree with 5+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment focused on customer or associate facing solutions. Strong communicator with proven stakeholder management and storytelling skills; effectively conveys in technology terms verbal and written with usage of data and visualizations.

    Numbers & Facts

    LocationBoston, MA

    Description

    • Bachelor's degree with 5+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment focused on customer or associate facing solutions.
    • Strong understanding of operations workflows and processes, preferably in financial services or other regulated industry.
    • Ability to translate technical requirements and operational processes into intuitive, actionable product requirements.
    • Demonstrated experience informing product strategy and delivery, including opportunity identification, solution design, and working with technology teams for delivery.
    • Proficient with tools such as JIRA, JIRA Align, Confluence, Miro, or other analytics and product planning tools.
    • Proficient with agile development methodologies and working with cross-functional product teams, engineering teams and business stakeholders.
    • Strong communicator with proven stakeholder management and storytelling skills; effectively conveys in technology terms verbal and written with usage of data and visualizations.
    • Problem-solver that can identify issues, explore solutions and identify next course of action
    • Ability to have hard conversations with business stakeholders thru strong presentation skills of the data and analysis that helps influence the outcome of their decisions.
    • Proven experience with Structured Query Language (SQL) and programming in general.
    • Strong understanding and experience with complex relational database schemas and SQL management tools.

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