Job Description:
Buchwald is seeking a skilled and motivated Systems Administrator, Information Technology to join our Los Angeles team. This full-time role will be responsible for maintaining and optimizing our IT systems, configuring Jira/Altassian/Confuence workflows, ensuring reliable performance, security, and support across both Windows and Mac environments. This position is based in our Los Angeles office, Monday through Friday, and provides on-site IT support to employees. General Responsibilities: - Build, configure, and maintain Jira, Altassian and Confluence workflows, automations and integrations
- Support and maintain all IT infrastructure, including servers, networks, and user systems
- Provide hands-on, on-site technical support for staff in the Los Angeles office, addressing hardware, software, and connectivity issues promptly
- Set up and configure new workstations, laptops, printers, and peripherals for employees
- Administer user accounts, access rights, and security groups across company systems
- Support with system updates, patches, and preventive maintenance for both Windows and Mac environments
- Monitor network performance, troubleshoot outages, and coordinate with vendors or external support when needed
- Ensure reliable operation of video conferencing systems, phone lines, and other office technologies
- Implement and maintain cybersecurity best practices, including antivirus management, firewalls, and access controls
- Manage IT asset inventory and maintain accurate records of equipment and software licenses
- Support onboarding and offboarding processes for employees, ensuring timely setup and removal of system access
- Collaborate with the IT team on infrastructure improvements, system migrations, and new technology rollouts
- Provide end-user training and create documentation for common technical procedures and policies
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