Systems Administrator I

This position requires the ability to rapidly diagnose applications and/or system problems and accurately communicate with team members to ensure the best course of action for incident response. Qualifications Associate degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

The Systems Administrator is responsible for maintaining a complex computing environment and applications for worldwide corporate use. This position requires the ability to rapidly diagnose applications and/or system problems and accurately communicate with team members to ensure the best course of action for incident response. Responsibilities Coordinate and implement Windows Server Operating System Patches.Manage hardware and software licenses and renewals.Facilitate and coordinate incident response resolution for elevated and priority helpdesk tickets.Performs, validates, and documents periodic tests of backup and disaster recovery solutions.Maintains the integrity, performance and security of all servers and systems. Monitors system and network performance. Develops metrics and alerts to ensure reliability and proactively support growth.Troubleshoots software, hardware, and internet issues as they arise.Provides advice and training to end-users, as needed.Maintains current knowledge of relevant technologies.Maintains system documentation and change management procedures.Monitors Domain and File Server security systems and Auditing tools.Assist Senior IT Operations staff as needed to meet company goals.Administration of AD and Azure accounts. Additional Duties and Responsibilities Document and maintain a detailed disaster recovery plan and its testing results, as developed by senior IT Operations staff.Ensure that all networking equipment and OS configurations are up to date and backed up.Submit Purchase Orders as needed.Assist with System documentation and adherence to corporate responsibilities. Qualifications Associate degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.Minimum 2 years of prior information technology and systems or network administration experienceAbility to troubleshoot and diagnose information technology issues.Experience with the existing technical environments (listed below). Maintains currency with evolving data center technologies.Strong communication skills.Strong knowledge of computer hardware and software. Currently Technical Environment Microsoft Servers, Linux Servers.VMWare vSphere Virtual Data Center.Windows desktops and laptops, with some Apple MacBooksGrowing base of cloud servers: AWSMS SQL Databases