System Administration & Maintenance
- Install, configure, upgrade, and patch Software applications.
- Monitor system health, logs, and proactively identify and resolve issues.
- Perform root cause analysis and implement preventive measures.
- Work with the database team to maintain integrity and performance (Oracle and SQL).
- Evaluate and recommend new technologies or improvements to existing infrastructure.
- Incident & Problem Management
- Provide on-call support for priority Production issues.
- Triage real-time production incidents and perform RCA.
- Collaborate with cross-functional teams (Database, Development, Network, Security, Enterprise Data teams) to resolve issues.
Documentation & Reporting
- Document business process flows, system documentation, operating procedures, and configurations.
- Work with development teams on building and maintaining Applications and reports for operational and various business functions.
Security & Compliance
- Manage user accounts, permissions, and access controls following security best practices.
- Apply security patches, and perform regular security monitoring and backups.
- Implement and monitor security controls such as firewalls, antivirus, and vulnerability remediation.
- Support audit activities and ensure systems comply with corporate security and regulatory requirements.
- Ensure compliance with ITIL processes and organizational standards.
Technical Skills
- 5–7 years of experience in System Administrator is a must.
- Experience with windows environments, server administration, scripting skills is a must.
- Experience with Oracle and SQL databases.
- Experience with Cloud platforms (Azure, AWS).
- Experience working with Financial Applications and Automation scheduling tools.
- Experience with financial reporting data points.
Soft Skills
- Excellent communication and presentation skills.
- Strong customer service and problem-solving abilities.
- Ability to work independently and in a team.
Education: Bachelor's degree in IT, Computer Science, MIS or related field.
Soft Skills
- Excellent communication and presentation skills.
- Strong customer service and problem-solving abilities.
- Ability to work independently and in a team.