Systems Administrator

Summary:The System Administrator I provides foundational operational support for enterprise infrastructure and systems. This role contributes to the maintenance, monitoring, and support of core platforms including servers, identity services, messaging, virtualization, and storage.Designed for early-career IT professionals, this position offers hands-on experience in enterprise operations, security practices, and modern infrastructure technologies under the guidance of senior team members.

Essential Job Duties:

Assist with installation, configuration, and maintenance of Windows and/or Linux serversPerform routine system health checks, patching, and updates under supervisionMonitor system alerts and escalate issues as neededTroubleshoot system, server, and application issues and assist with root cause analysisSupport backup operations and verify successful job completion

Identity & Access Management

Create and manage user accounts, permissions, and access rights in Active DirectoryAssist with onboarding and offboarding system access processesSupport Active Directory and DNS administration

Messaging & Collaboration Systems

Assist with administration and support of Microsoft Exchange and Office 365 environmentsMonitor and support email flow, including Mimecast integrationTroubleshoot email delivery, routing, and security-related issues

Infrastructure Platforms

Assist with support of VMware virtualization environmentsSupport storage management, including monitoring performance and capacity

Security & Compliance

Apply patches and updates to maintain system security in alignment with company policiesFollow security procedures and report suspicious activity or incidentsSupport vulnerability remediation and compliance activities as directed

Operations & Collaboration

Update system documentation, runbooks, and configuration recordsFollow standard operating procedures and change management practicesCollaborate with Service Desk, Network, Security, Database, and Application teamsSupport project tasks and system implementations as assignedMaintain awareness of emerging technologies and best practicesPerform other duties as assigned

Reporting Relationships:Reports To: Senior Director, IT Infrastructure & OperationsDirect Reports: NoneInterfaces With: Service Desk, Network Team, Security Team, Database Team, Application Teams, Business Units

Requirements:

Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)1-3 years of general IT experience (Service Desk, desktop support, or entry-level infrastructure role)

Basic knowledge of:

Windows operating systems (server and desktop)Networking fundamentals (DNS, DHCP, TCP/IP)Active Directory and identity management conceptsMicrosoft Exchange / Office 365 fundamentals

Experience with:

IT ticketing systems and support processes

Preferred Qualifications:

Basic scripting experience (PowerShell or Bash)Understanding of virtualization platforms (e.g., VMware)Basic understanding of enterprise storage systemsFamiliarity with backup systems such as Rubrik or similar solutionsExposure to email security platforms (e.g., Mimecast)Entry-level industry certifications (e.g., CompTIA A+, Network+)

Physical Requirements:

Ability to sit at a computer terminal for extended periods of timeAbility to be physically present at the designated office during normal business hoursAbility to support occasional after-hours maintenance or on-call responsibilitiesHybrid role based on Return-to-Office (RTO) policies (currently three days per week in the office; subject to change)

Development & Progression:This position is intended as a developmental role within the IT Infrastructure & Operations organization. It provides a foundation in systems administration, security practices, and enterprise operations, preparing employees for advancement to System Administrator II and other specialized infrastructure roles.

Compensation:Compensation Range: $75,000-$85,000Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.

ScanSource, Inc. is an Equal Opportunity EmployerEOE/M/F