| Location | Alexandria, LA |
| Job Type | Full-time |
| Salary | $55,000–$65,000 Per Year |
Now Hiring: System Support Technician — Alexandria, LA
$55K–$65K/year | Full-time | Direct Hire
If you love solving problems, staying calm under pressure, and helping customers feel taken care of, this role is your sweet spot. We’re a fast-moving healthcare technology company looking for tech-savvy troubleshooters who enjoy a little adventure — including about 25% travel.
What You’ll Do
Tackle high-priority support cases
Document everything clearly
Diagnose issues and order parts
Handle escalations with confidence
Travel for installs, training, and onsite support
Answer incoming support calls
Follow established processes
Keep up with new tools and product updates
Why You’ll Love It
Full benefits (medical, dental, life)
PTO + 10–12 holidays
IRA with company match
Growing, stable company
A role that blends customer service, tech skills, and real-world problem-solving
What You Bring
HS diploma or GED
Customer service experience (preferred)
Mechanical/electrical/technical aptitude
Bonus: experience with pharmaceutical automation
Strong Microsoft Office skills
#westaffjobs