System/Network Administrator Level 2
woodcons.com
Location: Laurel Maryland, Maryland, USA
Job Type: Full-Time
Shift: Day
Telework: None
Salary Range: **$100,000 to $175,000 per year
** Starting salary is based on minimum education and years of experience and increases based on education and/or experience.
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.
Application Process: Interested candidates should submit their resume detailing their qualifications and experience.
Security Clearance Requirements:
This position requires all candidates to be U.S. Citizens.
Provide support for implementation, troubleshooting and maintenance of IT systems.
Manage the daily activities of configuration and operation of IT systems.
Provide assistance to users in accessing and using IT systems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide in-depth experience in trouble-shooting IT systems.
Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements.
Build, configure, monitor and maintain virtual environments.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Required Education & Years of Experience
Required Certification (possess and maintain one of the following)
Fringe Benefits:
Why Join Us?
Career Growth: Take advantage of professional development opportunities and career advancement. As a vital part of impactful projects, you will have the chance to drive innovation and shape the future of government systems engineering.
Supportive Environment: Work in a collaborative and flexible environment that values work-life balance. Join a team of top-tier professionals and engage in dynamic, cross-functional collaboration. Your strategic mindset and proactive approach will be highly valued and supported.
Competitive Compensation: Enjoy a competitive salary and comprehensive benefits package. We recognize and reward your expertise and dedication to excellence.
WOOD is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
WOOD Consulting Services, Inc. is an award-winning technology and strategic solutions firm delivering cutting-edge mission outcomes and results. Serving the Federal Government since 1997, we are a Woman-Owned Small Business certified through the U.S. Women’s Chamber of Commerce.
We strive to be a great place to work where our employees are inspired and feel involved and valued. Where our employees inspire an environment of optimism and happiness, create value for our customers, make a difference in their place of work and in their communities, and are insatiably curious, so they never stop learning.
WOOD’s mission is delivering excellence in technology and strategic solutions with a commitment to quality and integrity that consistently exceeds the expectations of our employees, customers, and partners in the Intelligence, Defense, and Civilian communities.
Employees: We are successful because of our employees. Most fundamentally, employees are the core of our business. Without them, we would not have a business. We hire talented professionals and expect great accomplishments.
Integrity: Our employees keep their commitments to the customers and to fellow employees. We do what’s right. We match our actions to our words. We honor our commitments, treat everyone equitably, and communicate openly and honestly.
Customer Focus: Our employees understand that building a customer for life means developing a relationship beyond the sale of a service. It’s about keeping the customer at the forefront of all business decisions and doing everything possible to help the customer achieve their mission and goals.
Continuous Pursuit of Knowledge, Excellence, and Learning: WOOD fosters an environment where employees are encouraged and challenged to grow both personally and professionally. We believe that this continuous learning mind-set provides us with a competitive edge.
Quality: What we do, we do well!