| Location | Holmdel, New Jersey |
In 1986, Robert L. Nelson founded the information systems consulting firm of R.L. Nelson and Associates, Inc. (RLN) to serve businesses in the Pittsburgh, Pennsylvania area. RLN grew steadily over the years, delivering quality services to multinational Fortune 500 companies and many other privately and publicly held businesses throughout the eastern United States.
In 2007, RLN joined forces with Vertical Solutions, a Pittsburgh-based IT services firm, to create Vertilocity – an R.L. Nelson and Associates Company. The combined service offering and expertise spurred additional growth, and the company opened a new office outside of Denver, Colorado in 2012.
In 2021, Vertilocity joined HBK, where they found shared values around client relationships and service. Vertilocity now has locations in North Carolina, Colorado, New Jersey, and Pennsylvania as well as team members around the country.
Continued growth requires talent, so we continue to seek capable, dedicated professionals in different capacities across our family of companies. Our recruits choose their career paths. We want you to excel in your career as part of a dynamic team, and we provide the support and the resources to help you succeed. The breadth and depth of experience we offer you is unique in the marketplace. Please read on to discover if you see yourself joining our team.
SUMMARY
ASystem Engineerrequiresahigh-levelof critical thinking and problem solving.The individual in performing this roleis experienced and knowledgeable in the technical details of support technologies. In addition,a System Engineerhas the ability toquickly adapt to technologies that may be newly released or non-standard.
A System Engineer will havestrong interpersonal skills and the ability to relate to individuals at all levels of an organization.The rolewill ensure the client is confident inVertilocity'sability to successfullyimplement and configure solutionsrecommendbyVertilocity.
ASystem Engineerwill stay up to date on the solutions being introduced,whether theybean all-encompassing solution or third-party add-ons.The technologicalaspectsof this rolerequiresan interest and curiosityinfully understanding solutions. Therefore, training, self-study, andcontinuous improvement of skillsareevaluation factorsfor aSystem Engineer.
This role requires an individual to be team-orientedand beopen and honest abouttheir abilities and deficiencies.Then, as a team,Vertilocity'scan address the immediate problems andimproveareas of need per the individual.
ASystem Engineerwillprovideservicesataclient's location,and the ability to travel to the client is(mostlylocal).
ASystem Engineershould gain certification in any solution in whichVertilocityis presenting to our clientele.
This role calls for solid writing skills and organization. Time should be accuratelyenteredand the written details outlining the time entry should be clear and justify the effort in terms of time entered.
QUALIFICATIONS:
Associates degree or higherorRelevant Militarytraining.
Demonstratedability to solve problems andquickly learnnew technology.
Responsible, professional, and motivated.
4-6years experienceInformation Technology experience.
Experience with PSA and RMM tools.
Experience in Switching, Routing, and Firewalls.
Experience with Fortinet Technologies will be considered first.
Experience with Cisco or SonicWALLisa plus.
Certifications Switching/Routing/Firewall technologies are a plus.
Must have experience in the establishment of static and software-based VPNs.
Microsoft Server Network.
Microsoft Azure Platform.
Must understand and have experience with Domain Services.
Experience and concept understanding of AD, DNS, and DHCP.
Remote Desktop Servicesand Azure Virtual Desktop experience is a plus.
MCSA or MSCE is a plus.
Establishing Platform and Network Services.
Creation of Server Environment.
Experience in connecting Azure Services to environments (AD Sync, AD Premium, Office 365 Management).
Certification a Plus.
RESPONSIBILITIES:
Providethe top tier of hands-onsupport for assigned client accounts. Ensure consistent implementation of deployed technologies andVertilocitystandards.
Manage escalated issues with Support Technicians andprovide post-review on resolved escalated incidents.
Continuouslymaintainclient technical documentation.
Maintainclient usercontactinformation and ensureeach supported individual's informationis current andaccurate.
Implementconfigurations for firewalls,wireless solutions,switches, servers, as well desktop/pcsfor future usefor each supported client.
Have the ability to manage Backup and Disaster Recovery Systems.For example, ensuring proper backups are created andhaving the ability torestore froma Backup and Disaster Discovery System.
Utilize proactive reviews and visits to assigned clients toreduce risks and future IT-related incidents.
Track all time and expensesassociated with jobresponsibilities.
Work withNetwork Administratorto prepare deliverables forQuarterly Business Review.
Identifyand communicate opportunities within assigned clients.
Handle escalated tickets.
BENEFITS WE OFFER:
Competitive Compensation.
Lucrative New Business & Employee Referral Bonuses.
Anniversary Bonus.
Open Paid-time-off Policy.
We provide a flexible work environment to offer work/life balance.
401(k) plan with company match and Safe Harbor Contributions.
Medical, dental, and vision insurance.
Company Paid Life Insurance.
9 Paid holidays.
Annual Performance Reviews.
And Much More…
Vertilocity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.