System Engineer

DeSoto ISD Job Description Systems Analyst Page 1 of 4 OUR VISION OUR MISSION OUR VALUES To inspire curiosity and consciousness, develop character, build courage, and nurture compassion To ensure students, without exception, learn and grow at their highest levels Every Student We hold an unwavering belief that every student can achieve success and our students' best interests drive our decisions, actions and behaviors. Unconditional Belonging Together, we are responsible for cultivating a community where everyone feels they belong and are respected, cared for and safe. Courageous Learning We seek growth, challenge and innovation and embrace risk-taking as a necessary part of every pe rson's learning journey. Relentless Equity Each person has access to the resources and opportunities that meet their individual needs in a way that allows them to leverage their greatest strengths. Collective Excellence We foster integrity, accountabilit y and hold high expectations of ourselves as we support each other and collaborate towards our vision. Community Greatness We are grounded in our connection, pride and partnerships with our communities. Through our collective strength, we support people to do and be their best. Job Title: Systems Engineer Contract Days: 226 Reports to: Executive Director of Technology Pay Grade: Administrative Professional 0 2 Wage/Hour Status: Exempt Funding Source: Local Revision Date: March 2021 Primary Purpose: The Systems Engineer is responsible for the design, implementation, and support of all server and server support systems. These systems include but are not limited to: directory services, electronic messaging, databases, backup and recovery systems, and c lient update/patch management and imaging processes. Critical to this position is oversight of all systems hardware and virtualization maintenance and ensuring that all systems resources are up to date appropriately licensed. The Systems Engineer works c losely with the other Technology Department members as well as with DeSoto ISD departments to provide appropriately and professionally designed and effectively implemented solutions. Qualifications: Education/Certification: Bachelor's degree or extensive w orking experience in a server -related field 3+ years Microsoft Server configuration work, including Windows Server 2012, 2016, and 201 9. Various certifications such as MCDBA, MCSD, MCSA, MCSE etc. At least three years system administration and/or Help Desk Management experience Special Knowledge/Skills: Knowledge of configuration, maintenance, and support of Intel based Windows system Knowledge of systems application (TEAMS) Systems Analyst Page 2 of 4 Knowledge of system security best practices (antivirus, antispam and patch management) Knowledge of backup and restore procedures, troubleshooting issues, and checking of daily logs Knowledge of server implementation, maintenance, support and troubleshooting skills Knowledge of district supported hardware, software and operating systems to include configuration and connectivity Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications) Broad knowledge of various operating syst ems (Microsoft, Linux, Apple) AD, DCHP, DNS, and all server functionality Ability to create MS Visio documentation Must have strong documentation skills Ability to analyze and resolve computer hardware and software problems Ability to plan, implement, test, and troubleshoot systems Ability to detect, diagnose and resolve problems quickly Strong organizational, communication, and interpersonal skills Excellent customer service skills and the ability to work with all levels of personnel Experience: Exper ience with datacenter maintenance and operation Experience with Microsoft , Cisco and VMWare virtualization environments Experience with Microsoft server OSs and Red Hat Enterprise Linux Microsoft SQL server administration experience Systems Analyst Page 3 of 4 Major Responsibilities and Duties: Analysis and Programming 1. Ensure system availability and reliability, including resource optimization of operating systems and associated subsystems. 2. Provide system -level support of multi -user operating systems, hardware and sof tware tools, including installation, configuration, maintenance, and support of these systems. 3. Provide technical assistance to campus faculty and staff for use of equipment including computer hardware and software . 4. Maintain accurate inventory of hardware and software at assigned campuses . 5. Perform upgrades to software and hardware. 6. Assist with the research of techniques, creation, implementation, and documentation of a disaster recovery plan Application Support 7. Work with stakeholders and users to determine programing needs, clarify requests, translate user and systems requirements into functional technical specifications, and provide technical assistance. 8. Acquire a minimum working knowledge of all district applications in order to optimize performance, analy ze, and resolve problems. modify as required, and test modifications . 9. Provide programming -related support for administrative applications (e.g., student, payroll, finance, personnel). 10. Coordinate business systems -related issues with regional educational ser vice center staff, including identification of and assistance with the resolution of program problems, design of systems enhancements, and implementation of system enhancements. Other 11. Compile, maintain, and file all reports, records, and other documents as required. 12. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. 13. Respond to after -hours emergencies as needed. 14. Ability to meet short deadlines . 15. Perform other duties as assigned. Supervisory Responsibilities: None Systems Analyst Page 4 of 4 Working Conditions: Mental Demands/Physical Demands/Environmental Factors : Must maintain emotional control and exercise reasoning and problem solving skills while under stress. Must demonstrate ability to communicate effectively (verbal and written). Should be able to interpret procedures and analyze data for decision -making. Frequent in -district and occasional in -state or national travel. Occasional prolonged and irregular hours. Safety: Contribute to the prevention of accident s and injuries by observing safety rules and District policy, practicing the principles and skills taught in safety training, wearing personal protective equipment as required, reporting injuries and incidences immediately to supervisor, and being proactiv e in the ongoing efforts to improve and maintain workplace safety. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and foregoing statements describe the general purpose and responsibilitie s assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DeSoto ISD does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age disability, military status, or on any other basis prohibited by law. Employment decisions will be made on the basis of each applica nt's job qualifications, experience, and abilities. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may b e required. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Approved by : Date Reviewed by : Date