System Development Engineer, Kumo

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We are building some of the largest and most complex distributed systems in the world, and we need world class people to help us implement and operate them.

We provide organizations with building block web services that allow them to innovate faster and operate their software more cost-effectively. These services-in-the-cloud include on-demand compute capacity, storage, content delivery, querying of structured data, message queuing, and more.

The AWS team is building and delivering the next generation of cloud computing that supports public AWS offerings like S3, EC2, and CloudFront. We are innovating new ways of building massively scalable distributed systems.

We have high standards for our computer systems as well as our employees: our systems are highly secure, highly reliable, highly available, and should function at massive scale; our employees are super smart, driven to serve customers, and fun to work with.

We are looking for a System Development Engineer to join our fast-moving and passionate team. This is an opportunity to build and operate tools and systems on a massive scale, and to gain top-notch experience in cloud computing. You"ll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. We are looking for someone who can build on existing services and architectures, and is excited to create new automated solutions.

This position is perfect for you if you:

• Would like to gain a deeper understanding of AWS Support Applications services, capabilities, and functionality.
• Are interested in creating tools and automation that enable engineers to be as "hands-off" as possible.
• Have a "Think Big" mentality that empowers you to think outside of the box.
• Regularly seek simple ways to approach complex issue or processes.

You will have the opportunity to:

• Explore the inner workings of AWS Health and AWS Support applications that our customers use and how they communicate with other AWS services.
• Collaborate with other AWS Builders to deploy, configure, and troubleshoot tools using 150+ services.
• Express your creative, innovative ideas to make our team even more awesome!

We want our service to be as autonomous as possible, and that can only be done by having bright engineers who understand how to Think Big, simplify solutions to complex unprecedented problems, all in pursuit of the best customer experience possible. Our environment is built for engineers who flourish in creating automation to reduce the operational workload rather than simply performing operational work all day.

Successful candidates will join an elite engineering team, and innovate to replace operational tasks with scripts and code. If you are a talented, detail-oriented and enthusiastic professional who is passionate about providing exemplary customer service, and eager to learn new technologies, this position is for you!

Key job responsibilities

• Deliver technology solutions that are tested, maintainable, optimized, and which generate positive feedback
• Deliver design for components that solve defined technical problems
• Demonstrate the ability to identify risks and mitigation and make technical trade-offs in your designs and your team's designs
• Able to cope with ambiguity and work autonomously or with team to deliver successful solutions

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.