System Development Engineer II, Lambda/Serverless

The Amazon Dedicated Cloud (ADC) Serverless team is hiring a cleared Systems Development Engineer to join the team. This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative serverless and container solutions and solve technical problems at scale.

In this role, you will join a team of highly talented engineers that build and support AWS Lambda and container services (ECS, EKS, ECR, Fargate) in air-gapped cloud environments, as well as services and tooling to improve how we operate and deliver these platforms. This role enables you to deliver impact at scale: the work you do unlocks the latest in serverless and container capabilities for all of our US ADC customers.

A successful Systems Development Engineer on our team is focused on building services and tooling that enhance our operational posture and eliminate toil. They think about the scalability, availability, and operational readiness of what they create. They operate at the intersection of commercial service architecture and ADC partition constraints, balancing long-term design decisions against the urgency of customer delivery. They build automation that replaces manual processes, and they drive reliability improvements through software rather than procedure.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

• Designing and building automation, tooling, and CI/CD pipelines that enable safe, continuous delivery of AWS Lambda and container services into isolated cloud environments
• Identifying and eliminating operational toil through software: replacing manual processes with self-service tools, automated remediation, and scalable infrastructure
• Diving deep into service inter-dependencies and region-specific configurations to find root causes and drive permanent resolutions through code
• Proactively identifying and resolving system variances that could affect major services globally, before they impact customers
• Building and maintaining monitoring, alerting, and observability systems that ensure fault tolerance across distributed serverless and container infrastructure
• Collaborating with commercial service teams to understand architecture changes and implement ADC-specific adaptations

A day in the life

On a typical day as a System Development Engineer (SysDev), you will contribute to development efforts across internal service teams to improve system health and status, maintainability, operational efficiency, tooling, and product builds. You will identify repetitive operational work and replace it with automated solutions that scale without human intervention. Additionally, you will support complex customer technical challenges and drive global solutions through software. As a member of the Amazon Dedicated Cloud community, you will provide on-call support when necessary across Serverless and Container technology stacks.

The team focuses on the delivery and operational excellence of AWS Lambda and container services, some of the most widely adopted compute platforms in the cloud. We thrive in a high trust environment with our internal service teams, moving quickly together to solve issues through code and drive positive customer experiences. The team values engineers who eliminate toil through automation and who drive reliability improvements through software rather than manual process.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.