System Analyst I

Keywords Job Category Job Category: Advanced Practice Providers, Allied Health Prof/Technical, Clerical/Administrative Support, Executive/Management, Finance/Info Systems, Nursing Support, Nursing/Nursing Management, Physicians, Professional/Non-Clinical, Service/Trades

Company Company: Bon Secours Charity Medical Group, Bon Secours Community Hospital, Good Samaritan Hospital, Health Alliance Hospital, Margaretville Hospital, MidHudson Regional Hospital, Mountainside Residential Care Center, NorthEast Provider Solutions Inc., Schervier Pavilion, St Anthony Community Hospital, St. Josephs Place, Westchester Medical Center, WMC Advanced Physician Services PC, WMCHealth, Worx

City/State City: NY, Goshen, Hawthorne, Kingston, Margaretville, Nanuet, Pomona, Port Jervis, Poughkeepsie, Suffern, Valhalla, Warwick, West Nyack

Search Jobs Job Title: System Analyst I Company: NorthEast Provider Solutions Inc. City/State: Valhalla, NY Category: Service/Trades Department: Info Technology-WMC Health Union: No Position: Full Time Hours: days Shift: Day Req #: 47164 Posted Date: Mar 19, 2026 Hiring Range: $71,281-$89,606

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Job Details: Job Summary: The Systems Analyst I is responsible for the support and maintenance of Westchester Medical Center systems and applications. These responsibilities involve software and technology upgrades, installations, maintenance, patches, quality testing, and technical support. The Systems Analyst I will perform troubleshooting tasks using established tools and protocols. They will render support and shadow end users to ensure access, functional capability and performance. The System Analyst I will also be responsible for performing upgrades, troubleshooting issues and verifications of system availability and performance. A basic understanding of business requirements across areas involved, e.g. clinical, ancillaries, administrative and financial areas, is necessary. They will document activities, resolutions, and other outcomes throughout the lifecycle of a problem or projects implementation. The System Analyst I will assist with coordination and collaboration activities with other WMC IT Teams in the support of systems, project rollout, problem resolution, and end user support.

Responsibilities:

• Function as part of a team in support of technology systems, infrastructure, interfaces, peripherals
• Conducts troubleshooting analyses to resolve technical issues and failures
• Perform both proactive and reactive oversight to system and application availability and stability
• Render support to stakeholders / end users as necessary in support of system availability
• Participate in project implementation assignments
• Coordinate and collaborate with other WMC departments and IT Teams in support of project rollout, site and infrastructure readiness, problem resolution, end user support
• Conduct site surveys, collect and analyze data
• Assist with the development of project plans, dependencies, timelines and contingencies
• Document status of assignments and render timely reporting of project status, outcomes, and problems
• Acts as liaison with end users for system access and usage
• Assist with the coordination of activities with vendors and other outside resources in support of problem resolution.
• Coordinate activities with outside resources in support of system implementation or upgrade

Qualifications/Requirements:

• Experience: 2 years of IT application support and/or data analysis, required
• Experience in healthcare technology support, including hardware or infrastructure, preferred
• Experience with device management/integration, preferred
• Education: Bachelors degree in Information Technology, Science, or related, required
• Licenses / Certifications: N/A
• Other: Knowledge of computer systems and applications in meeting medical data reporting requirements; knowledge of program planning and evaluation techniques; ability to compile, analyze and interpret medical data and forecast trends; ability to work well with medical professionals; ability to communicate effectively, both orally and in writing; ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments; good judgment; initiative; accuracy; thoroughness; physical condition commensurate with the demands of the position.

Special Requirements: N/A

About Us: NorthEast Provider Solutions Inc.

Benefits: We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

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