System Analyst 4 (806542)

HCL Global Systems Inc.

  • Richmond, VA
  • 30+ days ago

    Highlights

    3+ years of experience supporting ECM strategies and enterprise data practices in a government, investment or financial services environment. Create and maintain detailed documentation supporting file strategies, data flows, system processes, and operational procedures.

    Numbers & Facts

    LocationRichmond, VA

    Description

    Hybrid Schedule:
    Monday, Thursday, Friday at home and Tuesday and Wednesday in the office until 9/4. After Labor Day, it will be Monday and Friday at home and T, W, TH in the office.

    Scope:
    • The Investment Decision Support team is seeking an experienced Business Systems Analyst to contribute to the following efforts:
    • Partner with Investment stakeholders to evaluate current enterprise content management ("ECM”) practices; conduct interviews and analyze workflows to identify best practices, gaps, inefficiencies, legal and policy requirements, scope recommendations, improvement opportunities and risks.
    • Elicit, analyze and document future state business and technical requirements related to ECM, data handling, and system enhancements.
    • Recommend standardized approaches for document intake, storage, retrieval, approval, versioning, classification and retention.
    • Design and implement standardized workflows and governance frameworks for content organization, classification, retention, and accessibility, including document libraries, metadata structures, taxonomy, content types, workflows, templates, and security frameworks.
    • Develop a comprehensive understanding of investment systems, document repositories, and data architecture, including data flows and system integrations.
    • Create and maintain detailed documentation supporting file strategies, data flows, system processes, and operational procedures.
    • Develop and execute testing strategies to validate system changes, document workflows, and process improvements.
    • Support internal teams by developing job aids and conducting training on new technology and processes.
    • Contribute to data analysis, reporting, and document-driven insights to inform decision-making.
    • Proactively identify process improvement opportunities and drive solutions.
    • Contribute to strategic initiatives and special projects as directed by the IDS Research Director.

    Required Skills
    • Bachelor's degree from a four-year college or university.
    • 7+ years of experience in business analysis, requirements gathering, document/data lifecycle management, and process improvement.
    • 3+ years of experience supporting ECM strategies and enterprise data practices in a government, investment or financial services environment.
    • Excellent critical thinking and problem-solving skills with strong attention to detail.
    • Proven experience creating clear, structured technical documentation (e.g., requirements, process maps, data and document flows).
    • Strong verbal and written communication skills with the ability to translate complex concepts into clear business terms.
    • Demonstrated ability to collaborate effectively in a cross-functional team environment.
    • Demonstrated ability to work independently and proactively identify and address areas needing attention or improvement.

    Additional Preferred Skills
    • Familiarity with process automation tools used to improve efficiency and reduce manual effort.
    • Experience working with reporting tools and dashboards to support business insights and decision-making.
    • Understanding of investment, financial services, or a related business environment.

    This position will be for a period of approximately 12 months with the potential for an extension.

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