System Administrator

Provide technical support and assistance to end users, resolving issues in a timely and efficient manner to ensure productivity and user satisfaction. Excellent troubleshooting skills and attention to detail, with the ability to analyze complex technical issues and implement effective solutions.

Key Responsibilities

• Manage and maintain infrastructure, including servers, network devices, storage systems, and virtualization platforms.
• Install, configure, and troubleshoot operating systems, software applications, and hardware components.
• Implement and maintain security measures to protect data and systems from cyber threats and vulnerabilities.
• Monitor system performance and reliability, proactively identifying and resolving issues to minimize downtime and ensure optimal performance.
• Plan and execute system upgrades, migrations, and patch management activities, adhering to best practices and minimizing disruptions to business operations.
• Collaborate with cross-functional teams to support business initiatives, providing technical expertise and guidance for projects.
• Develop and maintain documentation, including system configurations, procedures, and policies, to ensure effective knowledge transfer and compliance with regulatory requirements.
• Provide technical support and assistance to end users, resolving issues in a timely and efficient manner to ensure productivity and user satisfaction.
• Participate in on-call rotation and respond to system emergencies outside of regular business hours as needed.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a System Administrator or similar role in a high-tech environment.
• Strong knowledge of Linux and/or Windows operating systems, as well as experience with virtualization technologies (e.g., VMware, Hyper-V).
• Strong understanding of system hardware and remote management via IPMItool, iLO, iDRAC, etc.
• Proficiency in scripting languages such as PowerShell, Bash, or Python.
• Familiarity with network protocols, security principles, and the ITIL framework.
• Excellent troubleshooting skills and attention to detail, with the ability to analyze complex technical issues and implement effective solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders at all levels.

Preferred Qualifications

Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator, VMware Certified Professional).

Vailexa Technology is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law