Highlights
This role is responsible for managing authorized access to system resources and leveraging technical expertise in networking (TCP/IP), server administration, and VOIP systems to ensure high availability and security across the organization's digital environment. Design and select storage, data center, network, and client/server environments to create solutions in line with industry best practices; serve as a third-line point of escalation for global infrastructure solutions.
Numbers & Facts
| Location | MO |
| Industry | Automotive Sales and Repair Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1957 |
| Website | https://corporate.oreillyauto.com/onlineapplication/careerpage |
Description
The System Administrator I monitors system hardware, network, and infrastructure software performance to solve problems and suggest improvements. This role is responsible for managing authorized access to system resources and leveraging technical expertise in networking (TCP/IP), server administration, and VOIP systems to ensure high availability and security across the organization's digital environment.
Responsibilities and Duties:
Provide advice and assistance to users to resolve complex queries and ensure that application and website capabilities are well understood by the business; may manage or provide escalation support for a help-desk team.
Prioritize own workflow and ensure work-particularly regarding network stability and server uptime-is completed to required standards of productivity, quality, and timeliness.
Research and suggest technical developments to improve the quality of the website, portal, software, and supporting infrastructure (including VOIP and on-prem systems) to better meet user needs.
Design and select storage, data center, network, and client/server environments to create solutions in line with industry best practices; serve as a third-line point of escalation for global infrastructure solutions.
Support implementation of security measures, such as firewalls, message encryption, and VPNs, while monitoring performance to notify security experts of potential vulnerabilities or breaches.
Develop own capabilities by participating in assessment and development planning; maintain an understanding of relevant technology (specifically evolving TCP/IP and VOIP standards) through ongoing education and specialist media.
Provide initial fault isolation and propose resolutions for approval by senior colleagues to address network or server issues promptly and limit business disruption.
Use the knowledge management system to access specific technical information and contribute to the internal knowledge base for the benefit of the IT team.
Contribute to reviewing existing tasks in own area of work, collecting ideas for infrastructure improvement and closing existing skills gaps within the networking domain.
Skills:
Required:
Problem Resolution: Monitors, diagnoses, and fixes problems with technology products, specifically focusing on server health and network connectivity.
Technical Troubleshooting: Identifies and resolves technical problems in line with prescribed solution options and industry standards.
Systems Testing: Designs, executes, and reports on systems/service tests to ensure applications and hardware function as specified in requirements.
Implementation Planning: Reviews and evaluates recommendations to develop appropriate plans for software/hardware rollouts.
Infrastructure Management: Installs, sets up, configures, and manages software, environments, and On-Prem VOIP systems.
OS Administration: Expertly sets up and maintains operating systems (Windows/Linux) and server environments.
Security & Compliance: Maintains systems/services and information security, integrity, and continuity.
Networking Proficiency: Deep understanding of TCP/IP networking; able to troubleshoot and manage complex network configurations.
Data Analysis: Determines and analyzes trends from collected system data to assist in compiling reports for leadership decision-making.
Cloud & Virtualization: Proficiently navigates and manages cloud-based infrastructure, including virtual machines, networks, and storage.
Adaptability: Shifts mental mindsets to assess the facts of a current situation (e.g., a critical outage) and makes innovative adjustments to thinking to thrive in any scenario.
Education and Experience:
Education: Bachelor's Degree or Equivalent Level.
Experience: Experienced practitioner able to work unsupervised with a focus on servers and networking (1 to 3 years).
Managerial Experience: Very limited coordination of others or help-desk oversight (0 to 3 months).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
About Company
It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.
Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.
During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.
The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.
We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.