Hansen Talent Group is seeking a strong IT Technician with in-depth experience supporting end-user equipment and LAN equipment. This is a full-time, contract position working 100% onsite with a great team offering longevity and upward mobility!
The LAN Support Technician will be responsible for providing hardware support to end-users to ensure business operations and objectives can be met.
Duties:
- Install and set up end-user hardware to include PCs, printers, and peripheral equipment as well as provide on-going system administration.
- Support LAN, diagnosing and resolving hardware and software issues, including connectivity issues, performance problems.
- Install and configure desktop applications and utilize SCCM for pushing packages and updates. Ensure end-users have access to the tools and applications needed for their role.
- Manage Active Directory user profiles and access.
- Provide break/fix support for desktop computers.
- Troubleshoot all hardware and software related issues, providing equipment replacements as needed.
- Support IT asset tracking and documentation.
Qualifications:
- Hands-on technical support of end-user equipment and local area networks
- Active Directory
- VPNs
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