System Administrator
Salary
$65,000.00 - $85,000.00 Annually
Location
1601 - Innovation & Technology
Job Type
Full-time
Job Number
11149-HR
Department
1601 - Innovation & Technology
Division
160102 - Innovation System Services
Opening Date
10/26/2026
Closing Date
11/9/2026 11:59 PM Eastern
Description
System Administrator
Examples of Duties
- Supervise Staff: Plan, assign, supervise, train, and review activities of subordinate employees.
- Support Users: Train, create user documentation, build and run reports, conduct usability testing, and trouble shoot issues. Add/change/delete user accounts.
- Maintain Data: Bulk upload, audit data, integrate with other systems.
- Maintain Systems: Perform regular checks, troubleshoot, patch and upgrade strategically, write technical documentation.
- Modify Systems: Configure, script, and code with good change control. Coordinate with others; work with ITS to install, deploy, and run systems. Perform other related duties as required.
Minimum Qualifications
Bachelors Degree in Computer Science or closely related field from an accredited college, university, or vocational school preferred. Two years of any equivalent combination of education, training and experience may substitute for each year of college education lacking. Two years of demonstrated supervisory experience required. Valid State of Ohio Drivers License required.
Supplemental Information
Additional Duties and Tasks
- Performs routine to complex setup, installation, and configuration of the CAD, RMS andother Public Safety systems to include new software releases and upgrades,implements, configures, and test related Public Safety applications
- Troubleshoots and resolves routine to complex problems with servers, databases,applications and user hardware and software; works with the vendor to resolve issueswhen appropriate.
- Consults with users to identify existing systems problems or new business requirementsthen evaluates and recommends various software and hardware solutions to meet theusers needs. Assist with researching, recommending, implementing and testingnew functionality and configuration changes.
- Collaborate and communicate with Division Business Owners to support all systemchanges, direction and planned upgrades and other matters pertaining to the
- applications.
- Provide occasional off-hours support for critical updates or incident response as needed
- Maintain up to date documentation for systems, processes and network configurations
- Ability to read and interpret technical documents and policies
- Ability to analyze software issues to ensure consistent functionality
- Ability to analyze and resolve complicated problems
- Ability to work under pressure with changing priorities as necessary
- Strong communication and interpersonal skills, with the ability to interact effectively with team members
https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards
The Citys guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.
Employer City of Cleveland
Address 601 Lakeside Avenue
Cleveland, Ohio, 44114
Phone 216-664-2493