System Administrator 3

First Tek, Inc.

Portland, OR

Apply

JOB DETAILS

SKILLS

Adobe Flash, Analysis Skills, Application Hosting, Application Programming Interface (API), Automation, Billing, Budgeting, Business Analysis, Business Continuity Planning (BCP), Business Solutions, Cellular Telephone, Change Management, Computer Science, Computer Security, Conferences, Configuration Management, Consulting, Cross-Functional, Customer Relations, Customer Service Systems, Data Analysis, Debugging Skills, Disciplinary Action, Documentation, Driver's License, Electrical Utility, Ergonomics, Ethernet, FISMA - Federal Information Security Management Act, Federal Contracts, Federal Laws and Regulations, Firewalls, First Aid, Government, Hand Tools, Hazard Analysis, Hazardous Materials/Substances, High Availability, High Voltage (HV), Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Interpret Regulations, Intrusion Detection Systems, Leadership, Linux Operating System, Load Balancing, Material Moving, Mentoring, Microsoft Access Database, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Microsoft Windows Operating System, Multitasking, Negotiation Skills, Network Administration/Management, Network Security, On Call, On Site Support, Operating Systems, Operational Support, Organizational Development/Management, Organizational Skills, Pager, Performance Analysis, Performance Reviews, Policy Development, Power Transmission, Problem Solving Skills, Procedure Development, Process Development, Process Hazard Analysis (PHA), Project Development, Project Evaluation, Project/Program Coordination, Project/Program Management, Prototyping, Purchasing/Procurement, Quality Assurance, Record Keeping, Red Hat Linux Operating System, Regulatory Compliance, Regulatory Submissions, Reimbursement, Requirements Management, Risk, Risk Management, Safety Systems, Safety Training, Safety/Work Safety, Science Software, Scripting (Scripting Languages), Seminars, Software Administration, Software Development, Software Development Lifecycle (SDLC), Software Testing, Source Code/Configuration Management (SCM), Staff Training, Standard Operating Procedures (SOP), Statement of Work (SOW), Surveillance, System Lifecycle, System Migration, Systems Administration/Management, Systems Engineering, Systems Maintainability, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Lead/Manager, Technical Leadership, Technical Support, Technical Training, Technical/Engineering Design, Testing, Time Management, Trend Analysis, United States Department of Energy (DOE), User Documentation, User Interface Design, VLAN (Virtual Local Area Network), Vehicle Driving, Vendor/Supplier Selection, Virtual Tape Library, Windows PowerShell, Work From Home

LOCATION

Portland, OR

POSTED

6 days ago

4. F_0139_HIRING_SAFETY_TRAINING_MATRIX_AppSup_v26.0513a.docx

CFTE NON-CRAFT HIRING SAFETY TRAINING MATRIX

CONTRACT FULL TIME EQUIVALENT (CFTE)

NON-CRAFT HIRING SAFETY TRAINING MATRIX

Purpose:

The Contract Full Time Equivalent (CFTE) Hiring Safety Training Matrix is a hazard assessment for CFTE personnel routine tasks. It is intended to set a common understanding on training requirements between the CFTE personnel and the *** (BPA) managers/supervisors. BPA Requesting Managers should complete this form and coordinate with BPA Supplemental Labor Office during the procurement process to ensure the CFTE position includes a list of required trainings associated with identified tasks, conditions, and exposures. Each task, condition, and exposure indicate which training courses are required, who shall provide those trainings, and when those trainings shall occur.

This form is intended only as a reference document for contractors.

BPA Requesting Manager

(Last, First MI)

Crow, Joshua K

Date

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CFTE Job Title

IT Specialist, Application Support

Org

JDP

PPE provided by Supplier or Contractor?

Yes No

If yes, list required PPE: Click or tap here to enter text.

Identify which Supplier or Contractor medical surveillance programs are required, if any*

Respirator User

Asbestos

Lead

Silica

Hearing Conservation

Other: Click or tap here to enter text.

No Medical Surveillance

*BPA Requesting Managers may use equivalent Job Title Position Hazard Assessments or project Job Hazard Analyses as indicators for which medical surveillance programs may be required. Direct any questions regarding medical surveillance program requirements to the BPA Industrial Hygienist, ***, or ***.

Instructions for BPA Requesting Manager: This template has been pre-populated with tasks and hazards generally associated with CFTE non-craft positions. BPA Requesting Managers must review this document during the CFTE procurement process. The BPA Requesting Manager will:

Select the checkbox next to each task/condition/exposure that may be encountered during the normal course of the assignment.

Identify if the mitigation for applicable tasks/conditions/exposures will be provided by BPA or the Contractor (supplier).

Indicate when the mitigation must occur (pre-hire, post-hire, pre-task).

Pre-Hire Training should be completed prior to the CFTE starting their assignment.

Post-Hire training should be completed prior to exposure to a hazardous environment and/or conducting work at a BPA worksite.

Pre-Task Training should be completed prior to conducting the associated task.

Once complete, the BPA Requesting Manager will send the completed document to the Supplemental Labor Management Office.

The listed tasks, conditions, and exposures are not all inclusive. New processes, unusual tasks, or equipment may trigger the need for specialized training. Consult with your local Safety Manager or BPA Safety Training Manager for guidance.

BPA provided safety training will be the same training provided to Federal Workers.

For the General Comments section, BPA Requesting Managers can list anything that was not already covered and provide clarification to the BPA COR to better understand the CFTE position. It may include tasks, conditions, and/or exposures that are unique to a particular position, work site, or person.

For more information on the PHA process/requirement, reference the Safety and Occupational Health Manual, Safety Management Systems Chapter.

Direct any questions regarding training requirements or issues related to this form to the BPA Safety Training Manager, ***, or ***.

Office & Remote Work/Telework Hazards

Task / Condition / Exposure

Required Training

Contractor (C) or BPA (B) Provided

Pre-Hire Training

Post-Hire Training

Pre-Task Training

Exposed to a fire in the building

BPA manager will advise of evacuation protocol and designated gathering location. Annual fire drills will be conducted.

B

Exposed to an earthquake while in the building

BPA manager will advise of evacuation protocol and designated gathering location.

B

Operating office tools (paper cutter, paper punch, staplers, etc.)

None Identified

Choose an item.

Task / Condition / Exposure

Required Training

Contractor (C) or BPA (B) Provided

Pre-Hire Training

Post-Hire Training

Pre-Task Training

Performing tasks that may result in repetitive motion injuries, prolonged sitting and computer use

Optional: SUFS Move Safe (HRMIS 016633)

Choose an item.

Ergonomics

Recognize the hazards and know when it is appropriate to stretch and take breaks; ensure a proper desk, chair, and equipment adjusted at the appropriate level; ensure proper lighting. Any ergonomic assessment to be provided by the supplier.

Choose an item.

Performing tasks that may result in slips, trips or falls such as carrying boxes and walking on stairs or slick surfaces

Review SOHM Chapter 9

Choose an item.

Optional: Slips, Trips & Falls Training (HRMIS 015076)

Choose an item.

Adding electronic devices that were not previously part of the home (monitors, chargers, computing equipment, etc.)

None Identified. On-the-job familiarization (if using BPA-issued equipment).

Choose an item.

Travel / Field Operation Hazards

Task / Condition / Exposure

Required Training

Contractor (C) or BPA (B) Provided

Pre-Hire Training

Post-Hire Training

Pre-Task Training

Driving vehicles on public and/or non-public roads

Review SOHM Chapter 19

Choose an item.

Defensive/Distracted Driving (HRMIS 017057)

Choose an item.

Worker operates forklifts

Forklift Certification

Choose an item.

Worker operates a fire extinguisher

Fire Extinguisher Use

Choose an item.

Worker operates hand tools

None Identified

Choose an item.

Worker uses personal protective equipment

Personal Protective Equipment

Choose an item.

Worker may be exposed to shock and arc-flash hazard

Shock & Arc Flash Awareness

Choose an item.

Shock & Arc Flash Basic

Choose an item.

Shock & Arc Flash Advanced / Refresher

Choose an item.

Worker may contact but will not disturb Asbestos Containing Material (ACM) or Potentially Asbestos Containing Material (PACM) 2

Asbestos Awareness

Choose an item.

Worker required to work in remote areas where bear encounters may take place

Bear Pepper Spray Training

Choose an item.

Worker exposed to rodent and bird droppings1

Biological/Vermin/Hanta Virus

Choose an item.

Worker exposed to hot and/or cold environments

None Identified

Choose an item.

Task / Condition / Exposure

Required Training

Contractor (C) or BPA (B) Provided

Pre-Hire Training

Post-Hire Training

Pre-Task Training

Worker exposed to chemicals, such as herbicides or pesticides;

Herbicide Cert. Ref. 4-hr

Choose an item.

Herb Certification 8-hr

Choose an item.

Hazardous Communication

Choose an item.

Worker exposed to lead2

Lead Awareness

Choose an item.

Lead Worker Training

Choose an item.

Worker exposed to mercury

None Identified

Choose an item.

Worker exposed to noise2

Hearing Conservation (Initial)

Hearing Conservation (Annual)

Choose an item.

Worker exposed to silica2

Silica - Awareness

Choose an item.

Worker works at heights higher than 4

Fall Protection, Awareness

Choose an item.

Fall Protection, General

Choose an item.

Fall Protection, Advanced

Choose an item.

Ladder Safety

Choose an item.

Fall Protection, Advanced (TLM)

Choose an item.

Worker is required to take first aid and may be called on to render first aid for: workers on high voltage lines and/or equipment; worker works in remote areas

First Aid/CPR/AED

(Red Cross or AHA Accredited)

Required only if specified in the API

Choose an item.

Worker performs work alone in remote areas

Wilderness Adv. First Aid

Choose an item.

Worker may prepare, transport or receive hazardous materials

DOT 1: Introduction, Classification, and the Hazardous Materials Table

DOT 2: Packaging, Labeling, Marking, and Placarding

DOT 3: Shipping Papers

DOT 4: Loading and Storage

DOT: Security for Shipment of Hazardous Materials

Hazardous Materials: Shipping Lithium Batteries under DOT Exemptions

DOT Hazardous Material Awareness for the General Hazmat Employee

Choose an item.

1 BPA workplace manager to review Hantavirus Prevention Procedure 420-240-1 before performing task.

2 These exposures may require enrollment in a Medical Surveillance Program. Ensure page 1 is marked accordingly.

Other Specific Hazards

Task / Condition / Exposure

Required Training

Contractor (C) or BPA (B) Provided

Pre-Hire Training

Post-Hire Training

Pre-Task Training

SAMPLE: Worker may make infrequent visits to field locations or substations

Worker complete the PPE assessment in the SOHM to determine need for PPE such as hard hat, safety glasses, hearing protection, safety vests, Arc Flash clothing or steel-toed boots.

B

X

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General Comments

BPA Requesting Manager Comments/Additional Considerations:

Click or tap here to enter text.

F_0139_HIRING_SAFETY_TRAINING_MATRIX_121624
*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE

ADDITIONAL PROCUREMENT INFORMATION (API)

Title & Level

System Administrator 3

Work Group Location

Portland, OR

Specialty

Software Application Support

Offsite Work Eligibility*

Routine Telework Eligible

Organization

JDP

Number of Days Onsite

3 days per two weeks

Hours

Full-Time, up to 40 hours

Additional Information

Overtime

5% anticipated

On-Call

Yes See Other Position Considerations for more details

Travel

Up to 5% to meetings

FN Status

NOT open to Foreign Nationals

* Current telework, remote work and onsite support is based on BPA s business needs and is subject to change or termination at any time.

** Assignments with the Remote Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.

OVERVIEW

Assignment

This contract assignment is located within the BPA Information Technology Operational Technology Organization (J-OT), Application Services (JD), Critical Business Systems Application Support and Development (JDP). As System Administrator 3, the ideal candidate will develop and interpret agency-wide IT policies, provide expert technical guidance to management, and support mission-critical applications to ensure 24x7 availability. The position will require collaboration with internal and external Subject Matter Experts (SMEs) specializing in software development, quality assurance, etc. to verify application readiness for production. The ideal candidate must be highly organized, eager to adopt new technologies, and capable of managing multiple high-priority projects simultaneously.

Organization

The Critical Business Systems (CBS) Operations and Development organization provides 24x7 operations, monitoring, support and troubleshooting of Bonneville s identified CBS portfolio, and the design, development, and enhancement of Critical Business Systems. This requires a sound, fundamental understanding of Power and Transmission business to provide customer focused system support. The organization is composed of multi-disciplined personnel to concentrate capabilities and improve service responsiveness. Additionally, the organization provides direction and leadership in the planning, development, and enhancement of Critical Business Systems and work processes

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

With BPA Manager/Team Lead Oversight and Approval:

Analyze, test, and apply changes to the application environment under the prevailing change management procedures and requirements.

Analyze data, identify quality assurance/quality control issues and report any failures of maintenance trends, including issues that may have origins in upstream systems.

Analyze and propose technical designs that satisfy functional and non-functional requirements which also optimize the long- term maintainability of the system.

Assist with gathering and transforming information/data for prototyping automation efforts.

Break down technical work into tasks and provide reasonable time estimates for completion.

Collaborate with project managers, business analysts, software developers, QA testers, and users throughout the System Life Cycle (SLC).

Communicate status of project development work to project team, users, information system owners and others.

Communicate with internal stakeholders in small and large settings about new initiatives and improvements.

Confer with system users about how to solve existing system problems.

Create and maintain technical records, such as network charts, system specifications, and standard operating procedures (SOPs).

Diagnose and resolve complex technical problems, system downtime, and hardware errors promptly.

Evaluate systems, identify potential issues by analyzing performance data and trends, and anticipate new requirements.

Explain complex technical concepts and processes to both technical and non-technical audience to foster understanding.

Identify and escalate technical bottlenecks and impediments.

Identify or resolve problems in applications at all system tiers (Application, Server, Database, and Network).

Interpret design requirements and assist in technical design on related projects.

Install, configure, maintain, and troubleshoot any issues impacting all applications supported within CBS.

Lead complex system migrations, upgrades, and other IT initiatives, as assigned.

Learn new technologies and stay updated with industry trends at a high pace.

Leverage subject matter expertise to support all applications using scripting languages like PowerShell for automation and efficient task management.

Maintain all security requirements for all systems and applications supported by CBS, examples include access controls, backups, firewalls, security audits, and preventing breaches.

Mentor and assist other team members and provide infrequent technical training to peers.

Monitor system performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

Participate in group improvement efforts and initiatives, which may include providing technical input and recommendations; and drafting processes, procedures, standards, guidelines and other organizational documentation, such as Continuity of Operations Plans (COOP), Change Management policies, etc.

Plan, coordinate, and implement system security measures to protect data, software, and hardware.

Practice time management and support multiple projects and deadlines based on mission priorities, availability and management direction.

Provide technical assistance to end-users and effectively resolve their issues.

Provide emergency on-call and backup support for existing systems and functions.

Note: The location for on-call and backup support may be at BPA facilities or off-site.

Quickly adapt to new technologies and challenges.

Share expert knowledge in Windows along with experience supporting other operating systems like Linux, RedHat, and other enterprise systems.

Support applications that are hosted within a diverse hardware set, which include servers, storage arrays, virtual and physical tape libraries, and install and maintain new software as the mission demands.

Support Federal Information Security Management Act (FISMA) standards and North American Electric Reliability Corporation critical infrastructure protection (NERC-CIP) compliance when performing assigned work.

Work collaboratively with users and technical staff to design streamlined user interfaces.

Work effectively with cross-functional teams, including developers, QA, and business stakeholders, to ensure seamless deployment and functionality.

Work with teams to ensure applications are communicating appropriately with databases providing management and maintenance as required, especially for systems involving Microsoft.

Work with team to ensure network standards (TCP/IP, VLANs, Ethernet), network administration, and network security (firewalls, load balancers, intrusion detection systems) are understood and supported effectively.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

Bachelor s degree in computer science, Information Technology, Business Systems, Engineering or a directly related field is preferred.

6 years of experience is required with an applicable bachelor s degree.

10 years of experience is required without an applicable bachelor s degree.

Experience should include demonstrated work experience supporting and maintaining operational software applications in Computer Science/Information Technology and transforming data for automation efforts.

Required Technical Skills & Experience (required on matrix)

7 years of the following experience:

Experience in Database queries and stored procedures

Experience in Scripting to automate tasks with PowerShell

Experience in various operating systems like Windows, Linux, RedHat, and specific enterprise systems is crucial. This includes installation, configuration, maintenance, and troubleshooting.

Experience in troubleshooting skills to diagnose and resolve complex technical problems, system downtime, and hardware errors promptly.

Microsoft Office Suite applications, specifically PowerPoint, Access, and Project

Preferred Skills & Experience (optional on matrix)

Knowledge of and proficient skill in applying the following:

Designing and/or maintaining high availability systems having 24x7 support

Using Version Control Systems

Proven experience collaborating with software developers, testers and users throughout the System Life Cycle (SLC)

Ability to create and maintain clearly written technical, user, and system documentation

Ability to analyze information and use logic to address work related issues and problems, with understanding of impact on current and future programs and processes.

Provide a sustainable IT infrastructure by supplying cross training and functional documentation.

Experience in all aspects of the software development lifecycle for a high availability environment.

Experience using centralized repository based CMDB tools

Knowledge of and experience working with:

Software development Lifecycle methodologies

Systems development and maintenance environments

High availability environments

Change management concepts and practices

Configuration management concepts and practices

Project management and coordination concepts and principles

Compliance and standards as applied to systems development and program management

Process and procedure development

Experience in any aspect of software development lifecycle for a utility environment.

Experience with the set-up, configuration or oversight of change and/or configuration management tools

Experience developing process, procedures to support compliance efforts

Excel at solving problems by debugging, troubleshooting

Designing and implementing solutions to complex technical issues.

Governmental processes and (electric) utility experience

Additional Requirements (not required on matrix)

Valid U.S. Driver s License is required.

Other Assignment Considerations

On Call - Emergency and backup support - Required to provide limited personal contact information (phone numbers only) for emergency callouts, carry a BPA supplied cell phone/pager (if applicable), and work non-core hours when requested. May be required to work on an after-hours on-call rotation with other team members.

Appendices

The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:

Offsite Work

Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)

Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.

CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES

The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager s acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.

Area of potential Closely Associated / Inherently Government function

Mitigation Measures

Access to Confidential / Sensitive Information

CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)

CFTE must complete annual Information Security and Privacy Awareness training.

CFTE must complete and pass background investigations of an appropriate level.

Acquisition Planning / Source Selection

CFTE are not permitted to serve as voting members for acquisition selections.

All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).

All acquisition documents (requirements,
SOW s, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.

Only Contracting Officers are authorized to obligate BPA funds.

Agency / Org Planning

All drafts, documents, materials and recommendations must be reviewed, finalized and approved by appropriate BPA federal personnel.

Budget / Finance Prep

Only Federal Employees may determine budget priorities & allocations.

BFTE must control and finalize / approve all budgets and related documentation, including that for projects, programs and Organizations.

Contract Management

All Contractual documents, including invoices must be finalized / approved by appropriate Federal personnel.

All contract-related decisions (modifications, changes, performance) must be determined by appropriate federal personnel (COs).

Decision Making

CFTE may provide input and recommendations to decision-makers.

Only appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.

Direction & Control
(directing BFTE)

CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.

Work of BFTE must be assigned by federal manager, supervisor, Program / Resource manager or another appropriate designee.

Disposing Govt. Property

All decisions regarding the disposal of BPA property must be made by appropriate federal personnel; and all property dispositions must be directed and controlled by the Investment Recovery Center (IRC).

Dissemination of Agency/Policy Information / Training

All training and any information that is to be disseminated must be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.

Inspection / IT Testing

Processes and procedures must ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).

HR Support

CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).

All work products must be reviewed and finalized by appropriate federal employees.

Policy Development

BPA s process for Policy development includes multiple levels of federal review prior to acceptance / adoption.

Interpretation of Policy/Regulations

Only BPA federal employees may determine the applicability and interpretation of regulations.

CFTE are not permitted to interpret regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.

Representing BPA

Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.

CFTE must receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.

Page 4 of 4 F_0121_API_TEMPLATE_030626

System Administrator 3

First Tek, Inc.

Portland, OR

About the Company

First Tek, Inc.

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