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SysDev Engineer, Amazon Leo

Amazon.com Inc

  • Arlington, VA
  • 7 days ago

    Highlights

    As a System Development Engineer III at Amazon Leo Global Business & Customer Operations ASTRA team (Agentic Surfaces, Tools & Resource Access), you will own platform reliability and security architecture for ASTRA"s data and agentic surfaces. Design technology solutions and architectures that solve complex business and technical problems, decomposing hard challenges into components that can be delivered incrementally by you and your teammates.

    Numbers & Facts

    LocationArlington, VA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

    As a System Development Engineer III at Amazon Leo Global Business & Customer Operations ASTRA team (Agentic Surfaces, Tools & Resource Access), you will own platform reliability and security architecture for ASTRA"s data and agentic surfaces. You will ensure our surfaces run reliably in production and makes governed, least-privilege access real as we extend GenAI across the Leo business including into government (ALG) use cases. This is a high-ownership role: you will both operate the systems and author the security architecture behind them. You will design and implement resilient, scalable systems while driving test automation and business process improvements that reduce complexity and harness Amazon AI tech to eliminate repetitive work. Your technical expertise will directly shape how teams build & operate systems that our customers and leadership depend on and your strategic thinking will ensure those systems are ready for what comes next.

    Key job responsibilities

    • Design technology solutions and architectures that solve complex business and technical problems, decomposing hard challenges into components that can be delivered incrementally by you and your teammates.
    • Define and implement engineering best practices and operational-excellence standards, leading architecture, design, and operational readiness reviews plus post-incident analyses.
    • Own the reliability standard for Weekly Business Review (WBR) data: alerting, escalation, freshness validation, and pre-review availability SLAs.
    • Build and operate deployment pipelines for skills, agents, and services, including version sets, automated release and pickup, and rollback.
    • Harden and operate MCP servers and agentic surfaces: monitoring, runbooks, on-call readiness, and incident response.
    • Design and implement fine-grained authorization and least-privilege models for governed data access, moving beyond authentication-only patterns.
    • Build audit trails, permission boundaries, and secure-by-default patterns for agentic data access, including row/column-level controls for sensitive and government (ALG) data sharing.
    • Identify and drive automation that reduces operational burden, lowers cost, and improves resiliency.
    • Partner on Amazon Security Reviews and represent ASTRA"s security posture to stakeholders.
    • Mentor engineers and produce exemplary artifacts: code, documentation, runbooks, and dashboards.

    About the team

    ASTRA builds the AI-powered tools, agentic interfaces, and data discovery surfaces that put trusted, governed data into the hands of every business operator across Amazon Leo. We own the "last mile" between data infrastructure, science models, and the business - and we are the vehicle extending GenAI across all of Leo Business.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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