SY 26-27 Human Resources Clerk I – Employee Benefits

PRIMARY FUNCTION: The Human Resources Clerk I- Employee Benefits provides administrative support for employee benefits programs, ensuring smooth processing, accurate documentation, and responsive communication with staff. This role requires attention to detail, discretion, and a foundational understanding of benefits procedures within the Savannah-Chatham County Public School System.

REPORTS TO: Director, Benefits

SALARY SCHEDULE: 103

WORK DAYS: 250

REQUIREMENTS:

• Education Level:
• At least two years of work experience in a business office that involves direct customer contact, data entry, and the organization and maintenance of data and files.
• Excellent oral and written communication skills, including the ability to draft responses to correspondence or to deliver information.
• Work experience with Microsoft Office (particularly Word and Excel) as well as other software products and standard office machinery.
• High school diploma from a GADOE-approved and accredited institution or GED equivalent

Experience, Skill, and Certification:

• Proficiency in HRIS systems and document management tools.
• Strong verbal and written communication skills.
• Attention to detail, accuracy, and compliance awareness.
• Discretion when handling confidential and personal information.
• Ability to manage multiple tasks and prioritize effectively.
• Understanding of benefit-related policies and forms (e.g., FMLA, ACA, retirement programs).
• Strong analytical and decision-making skills, with the ability to navigate complex and sensitive situations.
• Adaptability and professionalism in office and field settings.

Preferred:

• Experience with employee benefits programs and compliance procedures.
• Prior experience in clerical or administrative roles in a Human Resources setting.
• Experience with data entry in the district's Human Resource and/or Payroll system.

ESSENTIAL DUTIES:

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out but may be considered incidental in the performance of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties herein described.

• Assist employees with inquiries about health insurance, retirement, FMLA, and other benefit programs.
• Notify staff of benefit eligibility and assist in completing required documentation and processes.
• Maintain organized and accurate records of benefit enrollments, updates, and compliance forms.
• Support internal audits and reconciliation efforts related to benefits.
• Uphold district guidelines and regulatory standards within daily operations.
• Maintain confidentiality and safeguard sensitive employee data.
• Receive and respond to all walk-in customers and departmental telephone calls regarding benefits questions or concerns. Refer calls or customers to other staff if necessary.
• Perform assigned data entry functions to include but not limited to, tax form changes, direct deposit updates, address updates, etc. Assist employees with navigating the Employee Self Service portal.
• Prepare and maintain benefits departmental records and files, including spreadsheets, scanned documents, and other electronic and paper files. Ensure file boxes are appropriately labeled for record destruction according to the record retention log.
• Maintain departmental supplies and storage area. Coordinate department supply orders within the department and with the Executive Secretary of Human Resources.
• Point of contact for annuity (403b/457b) requests. Receive forms from employees, review for completeness, ensure request is within plan requirements, requests loan certifications from vendors, obtain Plan Administrator signature and ensure signed documents are faxed to vendor. Notify employees of any concerns. Ensure secure filing of confidential information.
• Performs all other duties as necessary for the effectiveness of the department.

TERMS OF EMPLOYMENT

Savannah-Chatham County Public School System has the right to revise this job description at any time and it does not in any way represent a contract of employment. Incumbents will be considered "at will" and appropriate pay will be determined based on the assigned pay grade and allowable experience

NON-ESSENTIAL RESPONSIBILITIES

A responsibility is considered to be "non-essential" (for the purposes of compliance with the Americans with Disabilities Act) if:

• it is shared between multiple incumbents in the job; or
• it could be performed by an employee in another job within the workgroup.

Note the responsibility number from the list in the "Duties and Responsibilities" section for those responsibilities that could be considered "non-essential" based on this definition.

PHYSICAL AND SENSORY DEMANDS

Most jobs in the District have physical and sensory demands that can be described by one of the two categories noted below. For jobs that require more physical or sensory effort, please list the requirements in this section. The category applicable for this position is listed below.

[X] OFFICE Employees in this classification are normally exposed to a typical office environment. The employee has some control over the length of time sitting, standing, or ambulating. There are occasions that require the lifting or pulling of equipment or supplies, as well as bending, stooping, or stretching. There is frequent use of computers, telephones, and other standard office equipment, which includes reading, listening, writing, or speaking. There are few exceptional physical or sensory demands.

[ ] CLASSROOM Employees in this category spend at least most of the workday in a typical classroom or related educational environment. There will be prolonged periods of standing or walking, and there may be frequent bending, stooping, or stretching. There are occasions that require the lifting or pulling of equipment or supplies. Reading, listening, writing, and speaking are requirements. There are few exceptional physical or sensory demands, but there may be occasions that require the lifting or restraint of a student.

EXCEPTIONAL PHYSICAL OR SENSORY DEMANDS

(Check any that apply to this job and complete the required information.)

[ X ] Occasional heavy lifting of up to 25 pounds

[ ] Frequent climbing up to ___ feet, and/or working on building roofs.

[ ] Exposure to heavy dust, dirt, chemical or paint fumes, or other airborne matter.

[ ] Exposure to extreme heat, electric current, hazardous chemicals or other potential hazards.

[x] Sitting or standing for extended periods with no control over rest periods.

[ ] Other:__

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