Switchboard Operator

Job Description:

Now hiring for a Switchboard Operator

Location: Opelousas, LA

Pay: $14.00 - $16.00 per hour

Shift: Monday & Wednesday: 7:30 AM - 4:30 PM; Tuesday & Thursday | 8:00 AM - 5:00 PM Friday: Rotating Hours

Got People Skills? Turn Them Into Paychecks

Looking for Switchboard Operator jobs in Opelousas where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

We are seeking a professional and dependable Switchboard Operator to join a busy office in Opelousas. This position is responsible for managing a high-volume multi-line phone system, directing calls to the appropriate departments, and providing excellent customer service to callers. The ideal candidate will have strong communication skills, a professional phone presence, and the ability to multitask in a fast-paced environment.

Education Requirements

• High school diploma or GED preferred.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Previous switchboard, receptionist, customer service, or administrative experience preferred
• Experience managing multiple phone lines in a fast-paced environment
• Strong communication and customer service skills
• Professional phone etiquette and interpersonal abilities
• Strong multitasking and organizational skills

Job Duties

• Answer and manage up to 8 busy phone lines
• Transfer calls to appropriate departments and extensions
• Provide accurate information and assistance to callers
• Maintain a professional and courteous telephone presence
• Relay messages accurately and promptly
• Assist with general administrative and office support tasks
• Handle incoming calls efficiently in a high-volume environment

Physical Capabilities

• Ability to sit for extended periods while answering calls
• Ability to use a computer, telephone, and office equipment
• Ability to communicate clearly and professionally throughout the workday
• Ability to multitask in a busy office setting

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Switchboard Operator.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"The Staffmark team had consistent communication and a friendly demeanor." Staffmark Associate

Ready to talk your way into a steady paycheck? Apply now

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.