SW & Recycling Businesses Account Coordinator

SW & Recycling Businesses Account Coordinator

Salary

$27.85 - $36.21 Hourly

Location

Denton, TX

Job Type

Full-Time

Job Number

26-00335

Department

Solid Waste

Division

Solid Waste - Administration

Opening Date

09/14/2026

Closing Date

9/25/2026 11:59 PM Central

FLSA

Exempt

• Description
• Benefits
• Questions

Summary

Responsible for assisting the Solid Waste Department's commercial account customers with establishing adequate levels of waste and recycling collection services, providing waste reduction, recycling and waste disposal information, and ensuring customer satisfaction.

Essential Functions and Other Important Duties

Essential Functions:

• Performs waste & recycle audits for current Solid Waste customers to ensure proper levels of waste collection and recycling services
• Responsible for increasing Denton's commercial recycling accounts to help obtain City and Departmental waste diversion goals
• Prepares reports which include compiling data, analyzing results, illustrative materials, and writing and/or telling success stories
• Educates commercial customers on the recycling program in efforts to reduce contamination
• Assists current and prospective Denton Commercial Solid Waste and Recycling customers
• Responds to requests and inquiries from customers regarding commercial Solid Waste and Recycling services
• Submits bids for large commercial recycling accounts
• Assists Solid Waste Field Support and Utilities Customer Service to investigate Commercial Solid Waste and Recycling service issues; ensures high levels of customer satisfaction
• Collaborates with Commercial Solid Waste and Recycling staff to design and deliver optimum waste collection service
• Consults with developers and planners during initial phases of new projects to ensure adequate planned space for waste and recycling collection services in commercial buildings
• Collaborates with other City of Denton departments regarding Solid Waste and Recycling's needs when requests are received for public information/education projects

Additional Duties:

• Performs other duties as assigned
• Maintains regular and punctual attendance
• May require occasional evenings and weekends

Job Requirements

Minimum Qualifications / Acceptable Equivalency:

• Bachelor's degree in Business Administration, Marketing, Public Administration, or related fields, and a minimum of two (2) years of work experience in solid waste/recycling, customer service or similar industry

OR

• High School diploma or GED equivalent with five (5) years of experience in solid waste or similar industry

OR

• Any combination of education, experience, and/or certifications that will provide the necessary knowledge and skills to be effective

Core Competencies:

• Ability to communicate effectively both verbally and in writing
• Proficient in Microsoft Word, Excel, and Power Point
• Ability to form and maintain effective relationships with coworkers and customers
• Ability to perform all job duties in a manner that is consistent with the City of Denton's mission to be a leader among cities in delivering outstanding quality services and products through citizen involvement, innovation and efficient use of resources

Preferences:

• Bilingual in Spanish and English
• Customer Service or Sales Experience

Conditions of Employment:

• Must have a valid Class "C" Driver's License prior to employment (must obtain Texas Class "C" driver's license within 90 days of hire per state law)
• Must pass a drug test, driver's license check, criminal history background check, and social security number verification check
• Must be able to work outside of regular business hours, including weekends as required
• Must be able to work in all types of weather

Environmental Factors and Conditions/Physical Requirements

Physical Requirements:

Overall Strength Demands:The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.

• Sedentary - lifting no more than 10 pounds
• Light - lifting no more than 20 pounds; carry up to 10 pounds
• Medium - lifting no more than 50 pounds, carry up to 25 pounds
• Heavy - lifting no more than 100 pounds, carry up to 50 pounds
• Very Heavy - lifting more than 100 pounds, carry more than 50 pounds

Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.

Codes for "how often":

Y = Yes

N = No

E = extensive (100-70%)

M = moderate (60-30%)

I = infrequent (20-10%)

A = almost never (<10%)

Task: Code:

1. Standing: I

2. Sitting: M

3. Walking: I

4. Lifting: A

5. Carrying: A

6. Pushing/Pulling: A

7. Overhead Work: A

8. Fine Dexterity: A

9. Kneeling: A

10.Crouching: A

11.Crawling: A

12.Bending: A

13.Twisting: A

14.Climbing: A

15.Balancing: Y

16.Vision: Y

17.Hearing: Y

18.Talking: Y

19.Video Display: Y

20.Other:

Machines, Tools, Equipment and Work Aids:

The essential functions of this position require the use of a telephone and computer.

Environmental Factors:

The essential functions of this position are performed in an office environment, but also include public forums, industrial settings, and outside events in order to monitor the operations of the department.

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

ADA/EOE/ADEA

E-Verify:

The City of Denton participates in the federal E-Verify program in order to verify a new employees authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

The City of Denton maintains competitive benefit options. Details are available here.

01

Do you believe you meet the minimum qualifications as outlined in the job description?

• Yes
• No

02

Which best describes your highest completed level of education?

• High School Diploma or GED
• Associate Degree or Technical Certification
• Bachelors Degree
• Masters Degree or higher
• None of the above

03

This position requires working overtime outside of regular business hours as needed. Can you meet this requirement?

• Yes
• No

04

How many years of paid, professional-level experience do you have in this field?

• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years or more

05

Do you have a degree in Business Administration

• Yes
• No

Required Question

Employer City of Denton

Address 601 E. Hickory Street

Suite B

Denton, Texas, 76205

Phone (940) 349-8340

Website http://www.cityofdenton.com