Surveillance Technician

Key Responsibilities and Duties:
 Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations and proprietary materials.
 Monitor the overall integrity of the video and access control network, server deployment, security and connectivity throughout the LAN infrastructure.
 Assist in the planning, placement and installation of cameras and support equipment into new or reconfigured gaming facility and/or security areas.
 Maintains and programs the operating functions of the surveillance and security systems matrix. 
 Repair and/or replace surveillance equipment, including but not limited to cameras, servers, desktop workstations, printers, routers, encoders, switches, archives, storage arrays, access control hardware, and cabling.
 Handle recommendations and procurement of new hardware, roll out new software installs/patches, install, test, modify and monitor performance of the video and access control networks.
 Must have the ability to troubleshoot, modify, and understand large video switching systems within a gaming environment.
 Manage preventive maintenance program to mitigate technical equipment failure related risks.
 Manage stock inventory of technical equipment and supplies as required to affect timely repairs of replacement of malfunctioning equipment.
 Manage and assign user accounts, credentials and rights.
 Assist with the training program of surveillance supervisors and operators.
 Perform duties as surveillance officer as needed.
 Role model company guest service program.
 Other duties a assigned.

Qualifications:
 Associate’s degree from a two-year college or accredited technical school in electronics or information technology related field preferred and or/ 2 years’ experience in surveillance or in security.  The ability to obtain certification for the department’s current and/or future video management
system is required.
 Ability to obtain a state gaming license is required.
 

Other:
 Advanced knowledge of computer networking and programming (Cisco, C++, Visual Basic, etc.)
 Highly advanced technical skills and knowledge of the following: network address assignment, routing protocols, directory services, schematic diagrams and CCTV systems required.
 Expert knowledge manipulating data in Microsoft, Access, Excel and SQL database.
 Must be able to pull heavy communication cable, lift objects, use technician trade equipment and work with low voltage electrical equipment.
 Remains informed of state gaming rules and regulations and company/ internal controls regarding the required performance of the surveillance department.
 Stay current on industry trends and technological advances that may affect the present system, department and company needs.
 Weekends, holidays and swings shifts may be required.
 Able to lift and carry up to thirty pounds occasionally.