Casino Surveillance Officer monitors casino operations using cameras and surveillance systems to ensure a safe, fair, and lawful environment. They identify suspicious activity, preventing fraud or theft, and ensuring compliance with gaming regulations.
WHAT YOU WILL NEED
- High school diploma, GED, or comparable experience preferred.
- Prior experience in a security, casino or surveillance-related field is preferred.
- Must be able to sit or stand for long hours observing numerable CCTV screens.
- Must be able to work and maneuver in close quarters.
- Must be able to respond calmly in crisis and stressful situations.
- Must be able to see and, also, remember the specific details of incidents and persons. Ability to compose clear, accurate, and concise reports.
- Must be able to operate the following equipment: Monitors, switches, computers, controllers, and cameras.
- Must be able to give court testimony when necessary and write detailed reports.
- Must be able to read, write, speak and understand English.
- Ability to maintain extremely confidential information.
- Observe gaming tables and slot machines to ensure fair play and accurate payout
- Review video footage to resolve disputes or investigate incidents
- Coordinate with casino security staff and management when issues arise
- Ensure compliance with gaming laws, internal policies, and procedures
- Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.
- Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack.
- Must be 19 years of age or older
- Proficient in English verbal and written
- Proficient with iOS devices
- Flexible to work various shifts, weekends, and holidays
HOW YOU WILL CREATE THE EXTRAORDINARY
- Operates a closed-circuit television (CCTV) system to monitor casino activities and prepare reports and logs.
- Operates software to save and preserve video coverage.
- Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
- Make recommendations and enforce state and federal regulations. Will communicate with security and other departments using phones and radios.
- Will follow policies to ensure safety and asset protection. Has knowledge of all slot/game's procedures and Title 31.
- Maintains all logs and ensures accuracy of log entries.
- Maintains confidentiality of all Hotel/Casino information.
- Reports all incidents observed on shift to the Leadership.
- Comply with company regulations, policies, and procedures.
- Act as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.
- Performs all other related and compatible duties as assigned.
HOW YOU WILL CREATE THE EXTRAORDINARY
- Operates a closed-circuit television (CCTV) system to monitor casino activities and prepare reports and logs.
- Operates software to save and preserve video coverage.
- Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
- Make recommendations and enforce state and federal regulations. Will communicate with security and other departments using phones and radios.
- Will follow policies to ensure safety and asset protection. Has knowledge of all slot/game's procedures and Title 31.
- Maintains all logs and ensures accuracy of log entries.
- Maintains confidentiality of all Hotel/Casino information.
- Reports all incidents observed on shift to the Leadership.
- Comply with company regulations, policies, and procedures.
- Act as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.
- Performs all other related and compatible duties as assigned.