Position Summary: Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, to secure safety and property assets
Job Title: Surveillance Agent
Department: Surveillance
Reports To: Supervisor Surveillance
FLSA Designation: Non-Exempt
License Type: Gaming
Target Pay: Start - $26.64 One Year - $29.60
Essential Job Functions:
- Monitor all areas of the property always, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution
- Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property
- Maintains a working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence
- Must be able to pass various tests to include but not limited to all table games and Surveillance system
- Protects casino assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor
- Participate in confidential internal and external investigations
- Conducts research on subpoena requests from state and federal authority
- Completes daily reports and incident reports to document your activity
- Held accountable for the accuracy and thoroughness of departmental records and reports
- Supports other employees, supervisors, and management, regarding protection of assets in their respective departments
- Coordinates, with the Security Department, when Surveillance discovers a matter which needs further investigation or attention
- All other duties as assigned
Qualifications:
- Excellent verbal and written communications skills in English
- Must be 21 years of age or older
- Gaming industry experience preferred
- Ability to identify color (casino tokes are color coded)
- Basic math skills - pre-employment assessment required (add, subtract, multiply and divide)
- High school diploma or General Education Degree (GED), some college preferred
- Ability to analyze documents and reports
- Ability to obtain and maintain all necessary licensing
Working Conditions:
- Regularly required to sit, stand, walk and use hands to control surveillance tools
- Must occasionally lift and lift up to 25 pounds
- Frequently required to stoop, crouch or kneel
- Must be able to work flexible hours including evenings, weekends, and holidays
- Ability to interact with others while maintaining a courteous and positive demeanor
- Exposure to climate environments