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Surveillance Agent

Software Galaxy Systems, LLC

  • Las Vegas, NV
  • 7 days ago
  • $16–$18 Per Hour
  • Contractor

Highlights

This is a fully onsite, desk-based monitoring role responsible for observing live video surveillance feeds, identifying suspicious or unsafe activity, and responding appropriately through audio intervention and incident escalation. Operators monitor multiple properties nationwide using proprietary surveillance technology and coordinate with law enforcement, emergency responders, and property representatives as needed.

Numbers & Facts

LocationLas Vegas, NV
Job TypeContractor
Salary$16–$18 Per Hour
Year Foundednull

Description

  • Our client is seeking dependable, detail-oriented Surveillance Operators to join their Operations Center in Las Vegas. 
  • This is a fully onsite, desk-based monitoring role responsible for observing live video surveillance feeds, identifying suspicious or unsafe activity, and responding appropriately through audio intervention and incident escalation.
  • Operators monitor multiple properties nationwide using proprietary surveillance technology and coordinate with law enforcement, emergency responders, and property representatives as needed.

Job Responsibilities

  • Monitor multiple live video surveillance feeds simultaneously.
  • Identify unauthorized, suspicious, or unsafe activity in real time.
  • Issue live audio warnings when appropriate.
  • Contact law enforcement, first responders, or property contacts for active incidents.
  • Create accurate and detailed incident reports.
  • Navigate multiple monitors, software applications, and browser tabs concurrently.
  • Maintain vigilance and focus throughout the shift.
  • Escalate technical concerns to IT support when necessary.
  • Adhere to attendance, punctuality, and performance expectations.

Qualifications

  • Ability to read, write, and communicate clearly in English.
  • Strong verbal communication skills and confidence speaking with law enforcement and property managers.
  • Proficient computer skills with the ability to navigate multiple applications and monitors simultaneously.
  • Minimum typing speed of 40 WPM.
  • Strong attention to detail and situational awareness.
  • Ability to remain seated and focused for extended periods.
  • Ability to work in a high-volume, fast-paced environment.
  • Reliable attendance and punctuality.
  • Must be available to work weekends.
  • Must be able to successfully complete mandatory training requirements.

Skills

  • Video Surveillance / Monitoring
  • Computer Skills & Typing
  • Incident Reporting & Escalation
  • STRONG COMMUNICATION SKILLS
  • Multitasking & Situational Awareness

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