Surgical Collector

You’ll work closely with experienced revenue cycle professionals, manage real surgical billing complexity, and contribute directly to financial readiness ahead of a major system transition. This role focuses on surgical claims follow-up, insurance resolution, and patient balance collections as the organization prepares for an upcoming Epic implementation and wind-down of legacy A/R.

Surgical Medical Collector

Location: Tarrytown, NY 10591 (On-site)
Pay Rate: $30–$35/hour
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Assignment Type: Temporary (minimum 8 weeks, potential extension)

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Overview
A leading multi-specialty healthcare organization is seeking a Surgical Collector to support high-volume physician accounts receivable during a key transition period. This role focuses on surgical claims follow-up, insurance resolution, and patient balance collections as the organization prepares for an upcoming Epic implementation and wind-down of legacy A/R.

This is a hands-on revenue cycle role suited for someone who thrives in fast-paced billing environments and can independently manage complex claim workflows from start to finish.

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Key Responsibilities

• Manage assigned physician A/R work queues and follow up on outstanding surgical claims
• Contact insurance carriers via phone and online portals to verify claim status and resolve issues
• Review eligibility, benefits, payments, and denial details for accuracy
• Prepare and submit written appeals for denied or underpaid claims
• Analyze daily payment and adjustment reports, including zero-payment claims
• Identify and correct billing errors, including CPT/modifier issues, coordinating with internal teams
• Provide allowed amounts to surgical coordinators for patient pre-collection estimates
• Communicate with patients regarding outstanding balances, deductibles, and coinsurance
• Review insurance contract rates and ensure payments align with agreements
• Scan, attach, and maintain documentation in the billing system (NextGen/ICS or similar)
• Track and resolve payer correspondence and outstanding documentation requests
• Prioritize high-dollar or aged accounts and escalate unresolved issues as needed

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Required Qualifications

• Prior experience in medical insurance collections or healthcare A/R follow-up required
• Strong understanding of claims processing, denials, and appeals workflows
• Experience with surgical billing or specialty practice billing strongly preferred
• Familiarity with systems such as NextGen or similar EHR/billing platforms is a plus
• Strong attention to detail and ability to manage multiple priorities independently
• Clear communication skills for both payer and patient interaction

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Why This Role
This is a strong opportunity for an experienced collector who wants meaningful, hands-on impact during a critical A/R cleanup initiative. You’ll work closely with experienced revenue cycle professionals, manage real surgical billing complexity, and contribute directly to financial readiness ahead of a major system transition.