Surgery Scheduler

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Surgery Scheduler today with Georgia Eye Institute Surgery Center.

This position will be working onsite at the Georgia Eye Institute Surgery Center in Savannah, GA. This is NOT a work from home position.

Job Summary and Qualifications

The Surgery Ventures Group Business Office Surgery Scheduler drives surgical volume growth and access by strategically managing the Ambulatory Surgery Center schedule for multiple providers, optimizing operating room capacity, and facilitating timely patient placement. Serving as a growth partner to physicians and practice offices, this role proactively identifies and converts open capacity, strengthens referral and provider relationships, and promotes scheduling flexibility to maximize volume, operational efficiency, and positive patient outcomes.

What you will do in this role:

• Schedules all patients’ surgical and non-surgical procedures with a high degree of accuracy, through the applicable scheduling module.
• Documents constraints, alerts, case-time data, and local workflows for effective case management.
• Schedules cases according to physician request, room availability and equipment conflicts. Ensures information entered for the case is accurate. Notating procedure codes, laterality, diagnosis codes, equipment, implants, supplies, etc.
• Accurately enters patient demographics and insurance plan information to ensure verification of benefits can be completed timely.
• Troubleshoot incorrect demographic and insurance information with the physician’s offices. Also, ensure appropriate authorization/precertification is received from the physician office and entered in the system.
• Maintains knowledge on insurance contracts as it relates to coverage determination, reimbursement and procedures scheduled, as well as complete screening forms as needed.
• Participates in daily huddles sharing action plans with the Director of Nursing and/or Operating Room Manager to run an efficient OR schedule and communicate as needed with Anesthesia.
• Work with physicians’ offices to obtain all required documentation necessary for the patient’s care and route appropriately.
• Keep open communication with registration, verification & all clinical departments (including anesthesia) regarding same day and next day add on cases.
• Promotes positive relationships with the physician’s offices ensuring their patients receive the care needed.
• Setup, manage and communicate block time usage and changes to maximize daily case volume.
• Assist with other front office duties as needed (medical records, registration, insurance verification, etc.)
• Answer incoming calls in a timely and professional manner.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Demonstrates ability to establish effective working relationships with patients, physicians, and co-workers.
•  Participates in employee orientation, training, education programs, performance improvement and quality control activities and initiatives.
• Seeks opportunities to affect the growth of the organization by promoting excellence in patient experience and providing high-quality care to the patients served.
• Assists staff management by floating to other areas as needed.

What is needed for this role:

• High school diploma or GED is preferred
• Minimum (2) years of experience in a medical office setting (i.e. ASC, hospital, doctor’s office) is preferred

Benefits

Georgia Eye Institute Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Consider a fulfilling and secure career with Surgery Ventures, in partnership with HCA Healthcare. Our team of over 3,400 physicians manages more than 150 surgery centers across 16 states in the United States. As a dedicated unit within HCA Healthcare, we prioritize providing safe, efficient, and premium surgical services. With over 30 years of pioneering experience in the industry, our physician partners offer exceptional outpatient care to over 800,000 patients in communities across our network. We do so with the backing of the clinical, operational, and financial expertise of a Fortune 100 healthcare leader. At Surgery Ventures, we are committed to supporting your career growth and advancement at every stage.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Surgical Scheduler opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.