Our well-established ENT practice located in North Atlanta is seeking an on-site surgery scheduler to work in conjunction with one other scheduler to support 4 ENT physicians.
At Advanced Ear, Nose, Throat and Allergy, we strive to provide a high level of service to our patients, and this role is essentail to patients who are in need of surgery or in-office procedures! Our surgery schedulers are responsible for handling all aspects of scheduling from when the order is placed--checking benefits, obtaining authorizations, scheduling procedures with facilities or in-office, coordinating with vendors, collecting deposits, and scheduling all pre and post-op visits. This person needs to be a team player and have excellent communication skills. There are many personalities involved between patients, vendors, facilities, and coworkers, so being a people-person is a must!
Summary of Responsibilities
- Verify insurance benefits
- Obtain insurance authorizations
- Schedule procedures, as well as pre and post-op appointments
- Collect surgery deposits, depending on insurance benefits
- Coordinate with various facilities where procedures are performed
- Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly
- Prepare pre-op facesheets for
- Answer and promptly return patient phone calls
- Other duties as assigned
Requirements
- Positive, friendly personality
- Physician office experience
- ENT experience preferred but not required
- Greenway Health PrimeSuite software experience a plus
- Excellent customer service skills
- Strong organizational skills a must
- Ability to prioritize tasks
Benefits
- Basic health insurance premium paid in full after 2 full months of employment
- Dental and vision insurance options
- Paid holidays
- PTO (accrual basis)
- 401k, LTD, and life insurance options