Company Overview:
At Clayton Eye Center, our purpose is to provide the highest level of eye care possible to each patient enhancing individual lifestyles and vision. We are committed through a highly skilled and compassionate team of Doctors providing services with leading-edge technology in efficient and cost effective manner. We offer various services including Cataracts, Glaucoma, Retina, Family Eye Care, contact lenses, cosmetic, oculoplastic & reconstructive surgery with multiple locations on the south side of Georgia.
Position Summary:
The Surgery Coordinator facilitates the scheduling, coordination, documentation, and patient education associated with surgical services. This role supports a seamless patient experience from initial check in through postoperative follow-up, including communication regarding available premium services. The successful candidate is highly organized, detail-oriented, collaborative, and an effective communicator.
Responsibilities:
- Create, scan, organize, and maintain complete and accurate surgical charts and records.
- Provide patients with preoperative and postoperative instructions and education within the scope of the role.
- Coordinate surgical scheduling and communicate timely, accurate information to patients, physicians, clinic/ASC staff, and outside facilities.
- Prepare, route, and track required paperwork, including history and physical (H&P) requests, consents, and other physician or facility documentation.
- Respond promptly and professionally to incoming calls and patient inquiries.
- Coordinate postoperative appointments, including co-management arrangements with referring providers as applicable.
- Follow up with patients who cancel or miss surgical appointments and assist with rescheduling.
- Keep surgical schedules, forms, consent documents, and workflow reference materials current as processes change.
- Participate in physician training sessions and support other administrative and patient coordination tasks as assigned.
- Assist with patient reception, payment collection, and review of consent forms or discharge instructions as assigned and consistent with facility policy.
- Obtain vital signs only when appropriately trained, authorized, and permitted by facility policy
- other duties supporting facility operations as assigned.
Documentation, Chart Preparation, and Compliance
- Prepares and maintains accurate surgical packets, consent forms, charts, and operative documentation.
- Coordinates communication between surgeons, ASC, anesthesia, and referring providers.
- Maintains up-to-date documentation and knowledge regarding co-management with referring providers and ensures compliance with the scheduling
- Ensures medical clearances are completed and documented as needed.
- Ensures all documentation meets regulatory, medical, and organizational standards.
- Maintains accurate logs for surgeries, cancellations, and reschedules.
- Protects patients information under HIPAA guidelines.
Qualifications:
- High School Diploma or equivalent
- Minimum 2 years of experience as a Surgical Scheduler/Coordinator or equivalent title; ophthalmology experience preferred
- Experience with EHR software; Nextech/ICP experience strongly preferred
- Knowledge of contracted insurance plans and procedures
- Strong communication and interpersonal skills
- Ability to work in a fast-paced clinical environment.
- Must have ability to travel to all practice locations as necessary
Company Benefits:
We offer a competitive benefits package to our employees:
- Medical
- Dental
- Vision
- 401k w/ Match
- HSA/FSA
- Telemedicine
- Generous PTO Package
We also offer the following benefits for FREE:
- Employee Discounts and Perks
- Employee Assistance Program
- Group Life/AD&D
- Short Term Disability Insurance
- Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.