Support Technician II, Fulfillment Center (226 Days) Bond Funded

    Highlights

    304876'',''true'',''304876'',''false'',''Submission for the position: Support Technician II, Fulfillment Center (226 Days) Bond Funded - (Job Number: RTP20261020-020)'',''false'',''304876'',''false'',''true'',''Support Technician II, Fulfillment Center (226 Days) Bond Funded'',''RTP20261020-020'',''!*! 28, 2026'',''Oct 28, 2026'',''false'',''304876'',''304876'',''true'',''304876'',''false'',''Submission for the position: Support Technician II, Fulfillment Center (226 Days) Bond Funded - (Job Number: RTP20261020-020)'',''false'',''304876'',''false'',''true''.

    Numbers & Facts

    LocationDallas, TX

    Description

    ''304876'',''true'',''304876'',''false'',''Submission for the position: Support Technician II, Fulfillment Center (226 Days) Bond Funded - (Job Number: RTP20261020-020)'',''false'',''304876'',''false'',''true'',''Support Technician II, Fulfillment Center (226 Days) Bond Funded'',''RTP20261020-020'',''!*!

    • Provide higher level technical support and troubleshooting in resolving technology repairs, and serve as a technical escalation point for all Fulfillment Center operations staff to resolve technical problems or configurations.
    • Monitor Fulfillment Center operations, and support and provide guidance to technicians and vendor staff on daily technology fulfillment, repairs, and inventory.
    • Assist with managing districtwide device deployment projects.
    • Ensure all new technology device purchases are properly processed in the district Asset Management system.
    • Ensure accurate staging, tracking, and deployment of district technology assets, including laptops, Chromebooks, iPads, and related equipment.
    • Support inspection, repair coordination, and redeployment processes.
    • Assist with inventory counts, audits, and reconciliation.
    • Ensure all requests are completed and tickets resolved.
    • Other duties as assigned

    '',''!*!

    • Provide higher level technical support and troubleshooting in resolving technology repairs, and serve as a technical escalation point for all Fulfillment Center operations staff to resolve technical problems or configurations.
    • Monitor Fulfillment Center operations, and support and provide guidance to technicians and vendor staff on daily technology fulfillment, repairs, and inventory.
    • Assist with managing districtwide device deployment projects.
    • Ensure all new technology device purchases are properly processed in the district Asset Management system.
    • Ensure accurate staging, tracking, and deployment of district technology assets, including laptops, Chromebooks, iPads, and related equipment.
    • Support inspection, repair coordination, and redeployment processes.
    • Assist with inventory counts, audits, and reconciliation.
    • Ensure all requests are completed and tickets resolved.
    • Other duties as assigned

    '',''!*!

    • Required High School Diploma or GED
    • Licenses/Certifications
    • Required/Preferred License/Certification (use text field to specify) Other Licenses/Certifications
    • Required Licenses/Certifications -Must have one of the following certifications: CompTIA A+, Google Workspace Administrator, or Apple Certified Support Professional
    • Preferred Licenses/Certifications - ITIL
    • Required 2+years of experiance in technical roles
    • Knowledgeable in Google sheets
    • Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365
    • Experience repairing and refurbishing technology devices such as laptops, Chromebooks, or tablets preferred
    • Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education
    • Knowledge in troubleshooting and resolving operating system and software issues, and resolving technology hardware failures
    • Strong verbal and written communication skills
    • Excellent customer service skills

    '',''!*!

    • Required High School Diploma or GED
    • Licenses/Certifications
    • Required/Preferred License/Certification (use text field to specify) Other Licenses/Certifications
    • Required Licenses/Certifications -Must have one of the following certifications: CompTIA A+, Google Workspace Administrator, or Apple Certified Support Professional
    • Preferred Licenses/Certifications - ITIL
    • Required 2+years of experiance in technical roles
    • Knowledgeable in Google sheets
    • Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365
    • Experience repairing and refurbishing technology devices such as laptops, Chromebooks, or tablets preferred
    • Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education
    • Knowledge in troubleshooting and resolving operating system and software issues, and resolving technology hardware failures
    • Strong verbal and written communication skills
    • Excellent customer service skills

    '','''','''',''

    Edtech-Business Services (7634)

    5501 LYNDON B JOHNSON FREEWAY

    SUITE 1100

    Dallas, 75240

    '',''Edtech-Business Services'',''5501 LYNDON B JOHNSON FREEWAY'',''SUITE 1100'',''Dallas'',''75240'',''Support Technician II'',''Support Technician II'','''',''Full-time'',''Day Job'','''',''51,998.00'',''51,998.00'',''63407.00'',''63407.00'',''Oct 28, 2026'',''Oct 28, 2026'',''false'',''304876'',''304876'',''true'',''304876'',''false'',''Submission for the position: Support Technician II, Fulfillment Center (226 Days) Bond Funded - (Job Number: RTP20261020-020)'',''false'',''304876'',''false'',''true''

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