''304876'',''true'',''304876'',''false'',''Submission for the position: Support Technician II, Fulfillment Center (226 Days) Bond Funded - (Job Number: RTP20261020-020)'',''false'',''304876'',''false'',''true'',''Support Technician II, Fulfillment Center (226 Days) Bond Funded'',''RTP20261020-020'',''!*!
- Provide higher level technical support and troubleshooting in resolving technology repairs, and serve as a technical escalation point for all Fulfillment Center operations staff to resolve technical problems or configurations.
- Monitor Fulfillment Center operations, and support and provide guidance to technicians and vendor staff on daily technology fulfillment, repairs, and inventory.
- Assist with managing districtwide device deployment projects.
- Ensure all new technology device purchases are properly processed in the district Asset Management system.
- Ensure accurate staging, tracking, and deployment of district technology assets, including laptops, Chromebooks, iPads, and related equipment.
- Support inspection, repair coordination, and redeployment processes.
- Assist with inventory counts, audits, and reconciliation.
- Ensure all requests are completed and tickets resolved.
- Other duties as assigned
'',''!*!
- Provide higher level technical support and troubleshooting in resolving technology repairs, and serve as a technical escalation point for all Fulfillment Center operations staff to resolve technical problems or configurations.
- Monitor Fulfillment Center operations, and support and provide guidance to technicians and vendor staff on daily technology fulfillment, repairs, and inventory.
- Assist with managing districtwide device deployment projects.
- Ensure all new technology device purchases are properly processed in the district Asset Management system.
- Ensure accurate staging, tracking, and deployment of district technology assets, including laptops, Chromebooks, iPads, and related equipment.
- Support inspection, repair coordination, and redeployment processes.
- Assist with inventory counts, audits, and reconciliation.
- Ensure all requests are completed and tickets resolved.
- Other duties as assigned
'',''!*!
- Required High School Diploma or GED
- Licenses/Certifications
- Required/Preferred License/Certification (use text field to specify) Other Licenses/Certifications
- Required Licenses/Certifications -Must have one of the following certifications: CompTIA A+, Google Workspace Administrator, or Apple Certified Support Professional
- Preferred Licenses/Certifications - ITIL
- Required 2+years of experiance in technical roles
- Knowledgeable in Google sheets
- Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365
- Experience repairing and refurbishing technology devices such as laptops, Chromebooks, or tablets preferred
- Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education
- Knowledge in troubleshooting and resolving operating system and software issues, and resolving technology hardware failures
- Strong verbal and written communication skills
- Excellent customer service skills
'',''!*!
- Required High School Diploma or GED
- Licenses/Certifications
- Required/Preferred License/Certification (use text field to specify) Other Licenses/Certifications
- Required Licenses/Certifications -Must have one of the following certifications: CompTIA A+, Google Workspace Administrator, or Apple Certified Support Professional
- Preferred Licenses/Certifications - ITIL
- Required 2+years of experiance in technical roles
- Knowledgeable in Google sheets
- Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365
- Experience repairing and refurbishing technology devices such as laptops, Chromebooks, or tablets preferred
- Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education
- Knowledge in troubleshooting and resolving operating system and software issues, and resolving technology hardware failures
- Strong verbal and written communication skills
- Excellent customer service skills
'','''','''',''
Edtech-Business Services (7634)
5501 LYNDON B JOHNSON FREEWAY
SUITE 1100
Dallas, 75240
'',''Edtech-Business Services'',''5501 LYNDON B JOHNSON FREEWAY'',''SUITE 1100'',''Dallas'',''75240'',''Support Technician II'',''Support Technician II'','''',''Full-time'',''Day Job'','''',''51,998.00'',''51,998.00'',''63407.00'',''63407.00'',''Oct 28, 2026'',''Oct 28, 2026'',''false'',''304876'',''304876'',''true'',''304876'',''false'',''Submission for the position: Support Technician II, Fulfillment Center (226 Days) Bond Funded - (Job Number: RTP20261020-020)'',''false'',''304876'',''false'',''true''