Support Specialist Servicenow - HRSD

Employment Eligibility Statement:
Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders). Sponsorship is not available at this time.
Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Note:
This position is based in Santa Clara, CA, and requires 5 days per week working from the office.
This position is based in the USA, and the client is allowing candidates to work remotely within the USA
Only candidates who are currently located within the United States will be considered.
Applications from candidates residing outside the USA will not be accepted.


Mandatory Skills:
Ui/Ux,product designServiceNow HRSD, Customer-Facing Consulting, HR Domain Expertise, Executive Stakeholder Management, AI-Driven Process Transformation

Job Description:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AIpowered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Overall 7+ years of work experience with ServiceNow platform a minimum of 5 years in a technical or techno-functional customer-facing role, delivering
• ServiceNow HRSD product line implementations for large organizations.
• ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications are desired, such as CTA.
• Strong ServiceNow platform knowledge with the ability to roll up sleeves and resolve technical issues while also understanding process nuances and KPIs that
• are critical for customer's HR operations.
• Experience implementing ServiceNow HR Service Delivery products strongly preferred.
• Possesses deep-rooted expertise and an active presence in the HR industry, leveraging domain knowledge and industry relationships to shape product strategy
• and drive the success of HR-focused solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with Agile methodologies and experience working in an Agile environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Experience working with cross-functional teams, including product, process owners, engineers, sales, and marketing professionals.
• Customer-focused mindset and commitment to delivering high-quality results.
• Proven track record of driving business growth and customer satisfaction through innovative technology solutions

Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.