Support Specialist - LEAP (Seasonal)-165680

Support Specialist - LEAP (Seasonal)-165680

Salary

$40,915.06 - $47,052.32 Annually

Location

Pete Mirelez Human Services Center, 11860 Pecos Street, Westminster, CO

Job Type

Seasonal 3

Job Number

07718

Department

Human Services

Division

HS Self Sufficiency

Opening Date

10/30/2026

Closing Date

11/6/2026 4:30 PM Mountain

Our Mission

To responsibly serve the Adams County community with integrity and innovation.

EEO

Adams County is an equal opportunity employer. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status, marital status or any other legally protected characteristic.

Position classification

Onsite -- Job duties and expectations require employee to be regularly scheduled onsite.

• Description
• Benefits
• Questions

What Success Looks Like In This Job

We are seeking motivated and reliable candidates with the compassion and desire to assist individuals who apply for government assistance programs. This position interacts with the public on a daily basis, therefore, candidates must possess the ability to maintain and portray a positive image of the department, demonstrate positive, professional behaviors for others, confront behaviors in a non-judgmental and effective manner, and deescalate crisis situations. Candidates will be responsible for providing clerical support functions for the Low Income Energy Assistance Program (LEAP).

This is a temporary, seasonal position that typically works between the months of November and April. This position is 100% federally funded and is subject to the availability of funding.

Note: This is a six-month seasonal, temporary, full-time position.

• The level the successful candidate will be hired at depends on their experience, education, and qualifications. The target hiring range reflects starting pay we expect to offer for the role based on internal equity. The Full Pay Range is set by market data and our pay structure to illustrate full future earning potential as follows:
• Support Specialist target hiring range: $40,915.060 - $47,052.319

§ Support Specialist full pay range: $40,915.060 - $57,281.080

• Adams County offers an excellent benefits package, generous time off accruals, and a comprehensive wellness program.

Examples of Duties for Success

Duties include, but are not limited to:

• Data entry of applications
• Case file management
• Mail distribution
• Answering telephones
• Scanning/Validating
• Filing
• Reception duties
• Computer research
• Assisting with outreach activities to ensure widespread knowledge of the program
• Performing other related duties and responsibilities as required

Qualifications for Success

• General knowledge of other assistance programs and community resources are needed for referrals.
• This position interacts with the public on a daily basis therefore must possess the ability to maintain and portray a positive image of the department.
• Multitask and work at a fast pace.
• Ability to grasp new concepts quickly and assimilate new ideas efficiently.
• Ability to follow instructions from Supervisor and also follow oral and written instructions, procedures, and regulations.
• Excellent customer service skills.
• Accurate data entry and record keeping skills are required.
• Ability to operate personal computers, including proficient skills with Microsoft Office, copy machines, Rightfax, eDocs, telephone systems, and outlook.
• Ability to demonstrate courtesy and respect in the workplace.
• Demonstrate the ability to assist clients without bias.
• Communicate clearly and concisely, both orally and in writing.
• Utilize proper English, spelling, grammar and punctuation.
• Ability to handle clients who may be in stressful or crisis situations with care and consideration.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Demonstrate the ability to be flexible to changes within the LEAP program and the department, while following protocol.
• Interpret and apply the use of the LEAP training and Operations Manual, the LEAP Federal and State rules and regulations, and the Adams County Department of Human Service policies and procedures.
• Demonstrate the ability to be work independently and also in a team setting.

More Qualifications for Success

• Experience: Two (2) years of clerical experience required.
• Education and Training: High school diploma or GED equivalent.
• Background Check: Must pass a criminal background check.
• Other: Bilingual in English/Spanish preferred.

Essential duties require the following physical abilities and work environment:

• Must be willing to work within the hours of 7:00 a.m. and 5:30 p.m., Monday through Friday.
• Leap Season is typically November through April but may begin as early as September.
• This position is 100% federally funded and is subject to the availability of funding.

Ability to obtain, maintain, and ensure continued access to State and County systems in strict compliance with all applicable county and state regulations, policies, and user agreements.

Adams County and the 17th Judicial District Attorneys Office complies with Colorado's Job Application Fairness Act ("JAFA"). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant's age, date of birth, or dates or attendance or graduation.

Employees in this benefit class are eligible based on the number of hours worked and the duration of employment.

Employees who work within the parameters below are eligible to participate in the 457b deferred compensation plan:

• Duration - 6 months or less for a standard season
• Weekly Hours - Any
• Break in Service Requirement - 13 weeks
• Lactation friendly certified workplace

Employees who work within the parameters below are eligible to participate in the the medical plan for the employee and child(ren) only as well as the 457b deferred compensation plan:

• Duration - more than 6 months for a standard season
• Weekly Hours - 30 or more
• Break in Service Requirement - 13 weeks
• Lactation friendly certified workplace

01

Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.

• Yes, I understand and agree
• Yes, I understand but disagree.

02

Do you possess at least two (2) years of clerical experience?

• Yes
• No

03

Do you possess a high school diploma or GED equivalent?

• Yes
• No

04

Please explain your experience with LEAP (if any).

05

Do you acknowledge that this is a seasonal, temporary position that will conclude between April and June 2027, or earlier if federal funding is expended?

• Yes
• No

Required Question

Employer Adams County

Address 4430 S. Adams County Parkway, Suite C4000B

Brighton, Colorado, 80601-8213

Website http://www.adamscountyco.gov/careers